Ratings based on 359 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Staying at the Taj is a great experience and I would definitely recommend it. The staff and facilities are incredible. There were a few things though that made the stay less than perfect. The bed was a little too hard for my liking and the dining options were a little too formal. It would have been nice to have a little coffee shop or other place for more informal quick meals or coffee. The 24 hour restaurant was OK for this but was still a little too stuffy and not super convenient for grabbing something to go and it was also quite expensive (~$9 USD for a tiny masala chai to go). I also got a little sick after eating the buffet one evening which made my last couple of days in India less enjoyable. The service and staff at the hotel are incredible though and despite these little things I really enjoyed my stay here.
by A verified traveler
Posted 1 May 2024
Great choice
by A verified traveler
Posted 28 Apr 2024
Best Hotel To Stay In Mumbai
by A verified traveler
Posted 26 Apr 2024
Excellent Hotel
by A verified traveler from Birmingham
Posted 18 Apr 2024
The Taj Palace is a monument of history in Mumbai and is worth the visit, the palace is magnificent with lush interior, friendly staff, and welcoming atmosphere. Its the hub of celebs if thats what you are after.
Our stay did not live up to our expectation with delayed check in, nuts in the room despite requesting none due to my daughters allergies, no bed initially was provided for her on the first night. On the positive our room was upgraded to a suite, my husband met most of the cricketers playing in the IPL, the staff in the Taj Club and the Wasabi restaurant were fantastic!
We would stay again but as we came from the Oberoi our experience there was significantly better.
Comment from Hotel Management
21 Apr 2024 by The Taj Mahal Palace Mumbai, Hotel Management
Dear Ms. Ralitsa,Greetings from The Taj Mahal Palace, Mumbai.It is an honour to have you stay with us and we truly value your patronage. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated. Your constructive feedback is extremely valuable to us as we strive to continuously improve and it will go a long way in making this hotel more successful.I thank you once again for being so gracious and for your valuable feedback.Thank you for choosing The Taj Mahal Palace, Mumbai. With best regards,Ritesh SharmaGeneral Manager The Taj Mahal Palace & Taj Mahal Tower
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Wow…..an amazing hotel, with a phenomenal location. Take an early breakfast in the Sea Lounge to view the sunrise. Be there 7am because the few tables are first to be taken.
The staff are very attentive to your needs throughout the hotel. There is a tour around the hotel to advise regarding the history.
The friendly staff waiting on the rooms are amazing, and attentive to your needs.
by A verified traveler
Posted 19 Mar 2024
We loved our stay at Taj Mahal Palace . Staff was super nice and they looked after us very well.
by A verified traveler
Posted 19 Mar 2024
Excellent customer service , excellent concierge services. we booked tours through the hotel and they were fantastic . Also loved the complementary e carriage tour. loved the live instrumrnts being played. overall a great experience. I would recommend everyone to stay there and enjoy the dream hotel created by Mr Tata for India.
by A verified traveler
Posted 1 Mar 2024
