Ratings based on 22 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
5 May 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 13 Mar 2024
No hot water
Comment from Hotel Management
14 Mar 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 29 Feb 2024
Good service. All staff are very friendly and cooperative
Comment from Hotel Management
5 Mar 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 20 Feb 2024 on Hotels
The hotel is close to the International airport which is handy.Our room was very clean and comfortable and the staff were very friendly and efficient.
The hotel’s restaurant is not actually in the hotel but it is only a minutes walk away however be warned that they do not serve any alcohol at all.
The area around the hotel is a bit of a mess but then most of Mumbai is like that.
Comment from Hotel Management
23 Feb 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 18 Jan 2024
Naaz is a family owned and operated hotel where everyone is helpful and friendly. We were able to speak English which was great for us on our very first day of arrival in India. The buffet breakfast was lovely and the staff very accomodating. They even stored our luggage as we toured the city deciding where to go. We appreciated their flexibility in hosting us a second night. Lovely people.
Comment from Hotel Management
1 Feb 2024 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 21 Dec 2023
We booked this hotel because it was close to the airport. The ride to the hotel was a little intense and the taxi had no idea where this hotel was located. With google maps we were able to find it. The room was very clean and the staff was great. The neighborhood is not great, though and we were glad to not have to leave the hotel except by car. We were only at this hotel for less than 10 hours. We ordered room service for dinner-great food at very reasonable price. Since we had an early morning flight, staff packed us a breakfast and arranged a driver. The neighborhood was a little noisy but the ceiling fan blocked out most of the noise. The AC did not function well. FYI-As this is a Muslim run hotel, no alcohol is allowed on property. Overall this was a fine hotel but not for someone wanting to explore their surroundings.
Comment from Hotel Management
21 Dec 2023 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
A fantastic start to our holiday in India
Posted 15 Dec 2023 on HotelsWe had a wonderful stay at the Naaz executive hotel. The staff were fantastic, very welcoming and hospitable.
The room was outstanding, clean and very comfortable.
We ate at the hotels restaurant. The staff there looked after us very well and the food was delicious. The hotel is only a short ride from the airport and we stayed there for a night before heading home to our village. I recommend this hotel to anyone thinking of staying there, it’s lovely.
Comment from Hotel Management
16 Dec 2023 by Naaz, Hotel Management
Thank you for your valuable feedback
by A verified traveler
Posted 13 Dec 2023
This Hotel is not good. It is surrounded by Slumps and not environmentally friendly. It is very dirty and noisy outside. Please consider giving them a violation notice. Take them off your Expedia list.
Comment from Hotel Management
10 Jan 2024 by Naaz, Hotel Management
Good day Ms. Kaiser Saifudin,Greeting from Hotel Naaz Executive.You booked a room for 2 nights on Expedia and stayed at the hotel for one night, but the next day you wanted to stay at your relative's house, hence, you requested to cancel the booking with the refund amount, as per Expedia and the hotel policy your cancellation was non-refundable, but since our hotel support family, we refunded you the total booking amount of 1 day, Still you are not satisfied with Naaz Executive Hotel, really appreciate your views.
by A verified traveler
Posted 12 Dec 2023
The rooms are great and very well maintained. The food from their restaurant was good. And the host/staff were just great and went up and beyond to make my stay comfortable. Thank you
Comment from Hotel Management
12 Dec 2023 by Naaz, Hotel Management
Thank you for your valuable feedback
