Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
It was a nice place. Staff was super helpful
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 24 Apr 2024
Did not like it
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 20 Apr 2024
Ok
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 18 Apr 2024
Clean, hospitable. Huge rooms. Very good staff. Very close to BKC.
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 17 Apr 2024
What a fab stay I had with my team at The Grand Hyatt Hotel and Serviced Apartments. It was the best service I would have experienced - my sincere gratitude to the staff of The Grand Hyatt Hotel and Serviced Apartments. Loved the upgrades.
Best wishes
Sandeep
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler from Port Coquitlam
Posted 27 Mar 2024
The breakfast buffet was amazing. Rooms were clean. Receptacles were out dated. USB connections were broken.
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
by A verified traveler
Posted 2 Mar 2024
Good location to get around but service and staff attention has started to lack a bit as have stayed in this Hotel many times
Comment from Hotel Management
28 Apr 2024 by Dietmar Kielnhofer , Hotel Management
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences
