Ratings based on 203 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2024
Everything was good
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 27 May 2023
One of the worst experience, small rooms and the staff very reluctant to guest service especially the manager a very cunning y
by A verified traveler
Posted 3 Apr 2023 on Hotels
Comment from Hotel Management
21 Apr 2023 by Hemond, Hotel Management
Hi,Greetings from Hotel Elphinstone !!!Thanks for your positive rating. We are happy that you enjoyed your stay here & in Mumbai. We look forward to seeing you soon.
by A verified traveler
Posted 27 Mar 2023 on Hotels
Comment from Hotel Management
21 Apr 2023 by Hemond, Hotel Management
Hi,Greetings from Hotel Elphinstone !!!Thanks for your positive rating. We are happy that you enjoyed your stay here & in Mumbai. We look forward to seeing you soon.
by A verified traveler
Old world courtesy, but fully 21st century outlook
Posted 5 Aug 2019 on HotelsWe stayed two nights and found the hotel to be in an excellent location for seeing the tourist attractions of Mumbai. We had arrived in Mumbai after a long train journey and despite not having a restaurant, the hotel was able to order an excellent lunch from a local restaurant which came within 20 minutes and was absolutely delicious. The beds were unbelievably comfortable and the complimentary breakfast was exactly what we as a family needed before going off to do a tour of Dharavi. The staff, headed by the wonderfully courteous and thoughtful manager, Hemond, were always polite and efficient. A hotel which does its utmost to ensure you have a restful and restorative stay.
by A verified traveler
Posted 14 Apr 2019 on Hotels
by A verified traveler
Brilliant Bed & Breakfast
Posted 23 Feb 2019 on HotelsI feel one of the good hotels in Mumbai.
The cleanliness is top notch.
The staff is exceptionally good.
by A verified traveler
a suprisingly modern and comfortable hotel
Posted 6 Feb 2019 on HotelsWhen you step out of your taxi and look at the outside of this hotel I wouldn't blame you if, on first impression, you jump right back in the taxi and find an alternative place to stay! The outside of the hotel looks terrible and, as you enter the door and go up the flight of stairs, your view of the hotel is only going to get worse and you will - as I did - wonder what on earth you've let yourself in for. However, when you enter the hotel itself on the first floor it's like you enter a tranquil alternative universe. A lot of money has obviously been spent on the place - it's well appointed, clean, well looked after and very inviting. The staff are extremely professional and make you feel like you're in a much grander location than the one outside the hotel. Just one niggle - the hot water tanks are ridiculously small so remember to turn the water off in the shower as you lather up!!! Top tip - the café underneath the restaurant looks rather dark and intimidating but give it a go - it serves the best lassi I've ever tasted in India, and the food is extremely tasty and almost ridiculously cheap. Officers from the neighbouring police station regularly eat there so don't worry about your safety, despite the look of the place. As for the hotel itself, it doesn't have a restaurant, but the staff are more than happy to place an order for you with a nearby restaurant. If you're a shopaholic Crawford Market is only 10 minutes' walk away where you can buy just about anything.
by A verified traveler
Great Value for Money!
Posted 7 Jan 2019 on HotelsHad a good stay at Hotel Elphinstone. All the staff were brilliant and friendly, some great recommendations for local cheap restaurants and take outs. Free breakfast in the morning was nice and chai in the afternoon great after a long day sight seeing.
Overall great value for money
