Ratings based on 60 Verified Reviews

3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 19 May 2024
Nothing to like in this. We stayed here for 4 days and shifted our room 3 times. AC doesn't work at all. Bath tab taps are broken. Door locks didn't work. They don't serve after 11 pm.
4 out of 5
by A verified traveler

Posted 12 Oct 2023
Rooms look very different in pictures vs reality
4 out of 5
by A verified traveler

Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Peter Pires, Hotel Management
Dear Guest, Namaskar!!!It so much joy to know that your expectation matched our services. We will be glad to serve you again in near future. Come Back soon.RegardsPeter Pires
3 out of 5
by A verified traveler

Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
31 Aug 2023 by Peter Pires, Hotel Management
Dear Guest,Thank you for your valuable feedback. Looking forward to serve you in near future.RegardsPeter Pires
3 out of 5
by A verified traveler

Posted 2 Apr 2023
My stay was pleasant, but the staff was one sided. They treated my guest as if they did not exist. This made it awkward for myself and my local guest. Even though I paid, I do not think it was fair, or kind to treat my guest as a "nobody". They would've gotten 5 Stars if it weren't for this.
Comment from Hotel Management
6 Apr 2023 by Peter Pires-Reservation Executive. , Hotel Management
Thank you for your review. We apologize for the inconvenienced caused during the stay. Can you tell me in details of the issue on my email reservations@cisnavimumbai.inwe will look into this matter. Have a pleasant time ahead.
2 out of 5
by A verified traveler

Posted 30 May 2022
The toilets need a revamp. We moved from one room to another next day after our arrival, as the toilets were in bad shape. Thinking the next room would be okay, we again had the same experience. The sink clogs and it was quite disgusting. The inconvenience in the toilets, e.g no place to hang clothes or towel is something.
Comment from Hotel Management
6 Apr 2023 by Peter Pires-Reservation Executive. , Hotel Management
Dear Guest,Regret the inconvenienced caused during your previous stay with us. Give us chance to serve you better way.Hoping to see you soon. RegardsReservations
5 out of 5
by A verified traveler

Excellent hotel & superb staff perfect for family

Posted 20 Mar 2022 on Hotels
It was a short stay but I would strongly recommend this place. Beautiful rooms very comfortable bed excellent bathrooms with tub and the best part was food.. amazing taste.. breakfast was excellent.. super helpfull staff and they are very well trained. Priced fairly.. I would rate it above hayat mumabi..
Comment from Hotel Management
5 Apr 2022 by Sonal , Hotel Management
Thank you for your valuable feedback. We look forward to welcome you back soon.
3 out of 5
by A verified traveler

Posted 6 Sep 2021 on Hotels
Comment from Hotel Management
5 Nov 2021 by Anibrata, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Country Inn & Suites by Radisson, Navi Mumbai . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Country Inn & Suites by Radisson, Navi Mumbai , I look forward to welcoming you back. Sincerely, Country Inn & Suites by Radisson, Navi Mumbai
4 out of 5
by Anilkumar

This traveler left a rating score only Posted 25 Dec 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

MARRIAGE EVENT organized in the hotel.

Posted 8 Dec 2017
The food and F&B services are excellent. We did not get hospitality treatment from front office administration. There was mismatch in understanding. Hotel administration should work towards communication gap between F&B and front office. At times the approvals shown from seniors were challenged..... Rest we enjoyes three days stay with Great Food, attractive ambience, specious rooms... It was a fun to stay here.