Ratings based on 22 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2022 on Hotels
by A verified traveler
very average hotel
Posted 5 Jan 2020 on HotelsHotel undergoing renovations. Bathroom was very dirty. Had to call twice to get it cleaned.
by A verified traveler
Posted 24 Nov 2018
by A verified traveler
Posted 19 Oct 2018 on Hotels
Comment from Hotel Management
30 Oct 2018 by udy, Hotel Management
Dear Guest ,
Greetings from hotel Caliph .
Thank you for your kind feedback .
We strive very hard to suffice our guests each and every demands.
Any not feel well could had been sorted out at the hotel itself if we had known earlier.
Anyway we definitely would try to improve more on this and would see that this does not happen next time for sure .
by A verified traveler from Mumbai
Posted 7 Sep 2018
It is waste of money.The ac was terrible. The shower does not work either
Comment from Hotel Management
12 Sep 2018 by Majeed Khan, Hotel Management
Greetings!!
Thank you for taking the time to review us and also for sharing your valuable feedback during your stay with us.
Please accept my heartfelt apologies for the less than satisfactory hotel experience you had during your stay with us. Our team stands committed to addressing any lapses experienced by our guests, and be rest assured we have shared your comments with the team and we will ensure appropriate measures are taken to avoid future recurrences.
At The Caliph Hotel, it is our constant endeavor to offer pleasant memories experience's through our commitment to quality service; therefore your feedback is very important to us.We regret that you encountered some difficulty, and once again apologize for the inconvenience this may have caused you.
We hope to gain your understanding as Caliph Hotel takes pride in its standards of service excellence and I do hope we have the opportunity of serving you in the near future
The team assures you of our best services at all times and look forward to welcoming you .
Warm regards,
Team Caliph Hotel
by A verified traveler
Posted 2 Aug 2018 on Hotels
this is not 3star, only 1 star
by A verified traveler
Posted 24 Feb 2018 on Hotels
Very poor service. Strong stench in the hotel.
by A verified traveler from Wellington, New Zealand
Run down
Posted 14 Jan 2018I booked into this hotel because I was attending a conference in Mumbai and the hotel of my first choice was booked out. "The Caliph" was on the conference's list hotels nearby, I took this to be an endorsement and (unfortunately) booked without further looking into this place.
Upon arrival it became clear to me that this hotel is not only sub-standard, but positively run-down. At first, management made a mistake and out my into a "standard" room (disappointing enough), but transferred me into a "suite" after less than 10 minutes. Unfortunately, the "suite" wasn't much better than the room I initially saw. There were cables hanging out of unfinished walls, only about half the power-plugs in the (many) rooms were functional and the general level of cleanliness was terrible. The bedsheets had many stains on them and the bathroom looked like it hadn't been cleaned properly in years.
I only had a look at the breakfast "buffet" once and then decided to eat elsewhere.
If I hadn't been so desperately in need of sleep after a long flight, I would have looked for a new hotel straight away.
by Chandrasekhar
Good location and reasonable price
Posted 5 Jul 2017 on HotelsLocation is very convenient.
Bathroom condition can be improved. Reception ambience is average
by A verified traveler
okay for overnight stay
Posted 4 Jun 2017 on HotelsStayed overnight. Satisfactory overall. Great front desk. Fuss free check in & check out. Check out time at 12.00 but allowed to stay till 13.30. No control on AC in room. No tea/coffee kit in room. Breakfast is complimentary but the restaurant staff initially said it is chargeable but when insisted they verified and agreed. The quality is just okay.
