Ratings based on 82 Verified Reviews

3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Average rating

Posted 15 Dec 2023 on Hotels
It is ok. hotel is average as far as the conditions of the room. needs update. service are very good.
5 out of 5
by A verified traveler

Posted 5 Dec 2023
Staff are very friendly and helpful. Room was clean and functional.
Comment from Hotel Management
21 Dec 2023 by Boutique Hotel Bawa Suites, Hotel Management
Dear Leanne,Thank you for your kind words! We are delighted to hear that our staff made your stay enjoyable and that you found your room clean and functional. We appreciate your feedback and hope to welcome you back soon!Management
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
4 out of 5
by A verified traveler from Yonkers

Posted 31 Oct 2023
This is a nice hotel with great potential. The rooms (in the back) are very nicely appointed and quiet compared to those in the front of the property. There is construction going about my. They don’t tell you upon check -in so you may get stuck with a room with a boarded up window that is still very noisy.
5 out of 5
by A verified traveler

Posted 5 Oct 2023
The hotel has lovely staff, great food in Q Cafe especiallt Sadaf who makes an amazing coffee, Samson and Oliver, as well as the staff for room service. The rooms are a good size and cleaned everyday by friendly house keeping staff who are proudd of their work. There are rennovations being done at moment but will be finished soon, which will include a lovely new cafe restaurant, and sitting out area. Front desk staff so helpful and will assist with anything you need or with directions.
4 out of 5
by A verified traveler

Posted 28 Jun 2023
Convenient location
3 out of 5
by A verified traveler

Posted 2 May 2023 on Wotif
No indication given of renovations being done. Had to listen to constant jack hammering and grinding.
5 out of 5
by A verified traveler

Posted 20 Apr 2023 on Wotif
Although there was renovations happening whilst I was staying here, the staff are all exceptionally friendly and very helpful. Sherin on front reception is a major asset to the business! Such a kind welcoming face to the business. The wifi was a bit off and on due to the renovations ( Which we all need to understand, motels , hotels & boutiques need to be upgraded.
4 out of 5
by A verified traveler

Great hotel

Posted 27 Jun 2022 on Hotels
I couldn't find anything to complain about the front office very, very good, very clean rooms and bathrooms, the breakfast very, good selection very neat and clean and the room rate was good no evening dinning but room service is available the service staff great the room service food selection, quality(taste)and pricing was excellent. I am going again in December I will definitely be staying at this establishment. I was at this hotel for my dental implants please keep this standard
4 out of 5
by A verified traveler

Posted 27 May 2022
Mine was a short 8 hour stay to do some shopping staying close to International Airport. The staff were friendly, the room was clean and spacious. Good toiletries were provided. There is an axcellent coffee shop within the hotel.