Ratings based on 143 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Feb 2024
Very helpful staff.good English
Comment from Hotel Management
20 Feb 2024 by Loei Palace Hotel, Hotel Management
Thank you for choosing Loei Palace Hotel for your recent stay in Loei!We love to hear your feedback and use it to review and improve our services!Looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2024
4 out of 5
by A verified traveler

Great old hotel with a beautiful park outside

Posted 7 Jan 2024 on Hotels
Yes its a very old hotel but dont let that stop you from booking. It was very quiet, comfortable and clean, would stay here again!
Comment from Hotel Management
6 Feb 2024 by Loei Palace Hotel, Hotel Management
Thank you for choosing Loei Palace Hotel for your recent stay in Loei!We love to hear your feedback and use it to review and improve our services!Looking forward to welcoming you again soon.
4 out of 5
by A verified traveler

One Night in Loei

Posted 28 Dec 2023 on Hotels
The buffet breakfast with eggs over easy, fried rice and minced pork was delicious! Toast was fluffy and yummy. Coffee was okay. Overall, the staff were exceptionally friendly and helpful.
Comment from Hotel Management
29 Dec 2023 by Loei Palace Hotel, Hotel Management
Thank you to stay with us.
4 out of 5
by A verified traveler from Melbourne Beach

Posted 27 Dec 2023
Good place to stsy in Loei for airport convenience. Nice park to walk. Good professional staff.
Comment from Hotel Management
27 Dec 2023 by Loei Palace Hotel, Hotel Management
Thank you to stay with us.
3 out of 5
by A verified traveler

Posted 24 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Loei Palace Hotel, Hotel Management
Thank you to stay with us.
5 out of 5
by A verified traveler

Posted 11 Nov 2023
Beautiful property, quaint breakfast area, wonderful and polite workers. The room service we ordered was very tasty. The staff went above and beyond to make us feel welcome and like we were family. I cant say enough wonderful things about the staff. They truly made the entire experience considerably better even through a personal experience that was very testing to me. I wish i could give each and every person a warm hug and personal thank you.
Comment from Hotel Management
27 Dec 2023 by Loei Palace Hotel, Hotel Management
Thank you to stay with us.
4 out of 5
by A verified traveler

Posted 26 Aug 2023
Very clean despite being old building needing upgrades. Staff is awesome. Only thing could have been better would be able to make coffee in the room or have a coffee pot availble 24/7 in lobby. Will stay again on next visit
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2022 on Hotels
3 out of 5
by A verified traveler

Posted 13 Jan 2022 on Hotels
I always stay here but room I had this time was budget and seemed very tired , overall I was happy with stay but in future will book a more expensive room