Ratings based on 176 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2023 on Hotels
Everything was ok, just one big minus - you have to pay for parking (40 pln for night). It is not included in the room price.
There are a lot of activities for the children, the water-pool is working from 8:00 till 21:00 and it’s not very crowded.
Comment from Hotel Management
12 Jan 2024 by Natalia, Hotel Management
Dziękujemy za opinię . Cieszymy się, że pobyt się udał i mogli Państwo bez przeszkód skorzystać z naszych atrakcji. Serdecznie zapraszamy ponownie :)
by A verified traveler
Posted 23 Aug 2022
by A verified traveler
Don't get fooled by the look of the hotel
Posted 7 Aug 2022 on Hotels4 stars are only for a fun activity.
Reception is a careless and unkind.
We had to wait over one hour for check in even though we get email check in is for 3pm we got room after 4
Rooms are very old worn not so comfy to stay in.
Food just ok, bread not fresh, not to many options
Don't get fooled by the look of the hotel
Overall didn't feel welcome
Comment from Hotel Management
8 Aug 2022 by Natalia, Hotel Management
Panie Macieju, bardzo nam przykro, że odniósł Pan takie wrażenie. Wszyscy Goście są u nas mile widziani. Doba hotelowa rozpoczyna się zgodnie z warunkami rezerwacji najwcześniej o godzinie 16:00. Uważamy, że Pana opinia jest zbyt krzywdząca i nie zasługujemy na tak niską notę. Życzymy udanych podróży.
by A verified traveler
Posted 24 Jul 2020 on Hotels
Everything was good, but there was an unpleasant smell in the corridors of the hotel.
Comment from Hotel Management
25 Jul 2020 by Natalia, Hotel Management
Thanks for your feedback. We will certainly deal with the issue of odor inconvenience immediately. We invite you to visit our hotel again :)
by A verified traveler
Amazing!
Posted 1 Mar 2020 on HotelsOur stay was amazing as always!!! Have gone here for 9-10times!!! Really recommend this hotel!
Comment from Hotel Management
2 Mar 2020 by Natalia, Hotel Management
Thank you for the high rating and good opinion. We look forward to your next visit. Best Regards, Hotel Mrągowo Team
by A verified traveler
Posted 23 Jan 2020
Comment from Hotel Management
5 Feb 2020 by Natalia, Hotel Management
Dziękujemy za wybór naszego hotelu. Prosimy o informację co moglibyśmy ulepszyć, aby przy kolejnym pobycie Państwa zadowolenie było większe?
by A verified traveler
Posted 10 Jan 2020
Comment from Hotel Management
16 Jan 2020 by Natalia, Hotel Management
Dziękujemy za Państwa opinię. Zapraszamy serdecznie ponownie do odwiedzenia naszego hotelu.
by A verified traveler
Quite stay with nice view
Posted 25 Nov 2019 on HotelsWe appreciated staying at this hotel during our trip in Poland. The staff was ferkelnd, spoke good English and helped us get around. The breakfast is big and there were extremely many people and it was overcrowded. The rooms are spacious and clean. No elevator to the floor which was a bit annoying.
Comment from Hotel Management
27 Nov 2019 by Natalia, Hotel Management
Dziękujemy za Twoją opinię. Cieszymy się, że pobyt się udał. Wszelkie niedogodności będziemy starać się zniwelować w najbliższym czasie. Zapraszamy ponownie. Pozdrawiamy
by A verified traveler
Posted 2 Sep 2019
Comment from Hotel Management
5 Sep 2019 by Natalia, Hotel Management
Dziękujemy za pozostawioną opinię. Serdecznie zapraszamy ponownie.
by A verified traveler
Posted 2 Sep 2019
Comment from Hotel Management
5 Sep 2019 by Natalia, Hotel Management
Dziękujemy za pozostawioną opinię. Serdecznie zapraszamy ponownie.
