Ratings based on 15 Verified Reviews

4.7 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from SEATTLE

Posted 20 Feb 2024
This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling. Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
5 out of 5
by A verified traveler

Posted 17 Jan 2024
Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023
5 out of 5
by A verified traveler

The perfect honeymoon destination

Posted 5 Oct 2023 on Hotels
Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
5 out of 5
by A verified traveler from Seattle

Posted 22 Jan 2023
Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.
5 out of 5
by A verified traveler

Posted 25 Jun 2022
very zen very eco very relaxing good breakfast!
Comment from Hotel Management
26 Jun 2022 by Emily & Court, Hotel Management
Mahalo for your review! It was a pleasure hosting the two of you and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 11 Dec 2021
We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
5 out of 5
by A verified traveler

Posted 17 Aug 2021
The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
5 out of 5
by A verified traveler

Posted 29 Apr 2021
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Comment from Hotel Management
30 Apr 2021 by VER, Hotel Management
Thank you so much!! Come back soon!
5 out of 5
by A verified traveler

Posted 18 Jan 2021
The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Comment from Hotel Management
3 Feb 2021 by VER, Hotel Management
Thank you!!