Ratings based on 511 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Reasonable
Comment from Hotel Management
30 Apr 2024 by Super 8 Mountain View Management, Hotel Management
Dear Alexis,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Super 8 by Wyndham Mountain View. We work tirelessly to ensure guests experience the best hospitality in Super 8 by Wyndham Mountain View. Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,Super 8 Mountain View Management
by A verified traveler
Posted 23 Apr 2024
I liked how kind the staff was to us guests.
Comment from Hotel Management
25 Apr 2024 by Super 8 Mountain View Management, Hotel Management
Dear Danielle,We're thrilled to hear that you felt welcomed by our staff during your stay. Providing exceptional hospitality is our priority, and we're glad our team made a positive impression on you. Thank you for your kind words, and we hope to have the pleasure of welcoming you back in the future!Regards,Super 8 Mountain View Management
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Super 8 Mountain View Management, Hotel Management
Dear Yvonne,Thank you for a Perfect Score Rating on your stay at Super 8 by Wyndham Mountain View. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Regards,Super 8 Mountain View Management
by A verified traveler
Posted 2 Feb 2024 on Orbitz
Easy access
Comment from Hotel Management
6 Feb 2024 by Super 8 Mountain View Management, Hotel Management
Dear Nirk,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Super 8 by Wyndham Mountain View. We would love to host you again on your next visit to Super 8 by Wyndham Mountain View. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Regards,Super 8 Mountain View Management
by A verified traveler
Posted 1 Feb 2024
Room lights were dim and not working. Otherwise room was fine
Comment from Hotel Management
5 Feb 2024 by Super 8 Mountain View Management, Hotel Management
Dear Aanal,We apologize for the inconvenience caused by the dim and malfunctioning lights in your room. Our team is committed to ensuring a comfortable stay, and we appreciate your feedback. Rest assured, we have addressed the lighting issue and taken steps to enhance our overall room experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.Regards,Super 8 Mountain View Management
by A verified traveler
Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Super 8 Mountain View Management, Hotel Management
Dear Katie,I am sorry to hear that you didn't enjoy your time during your stay with us in Super 8 by Wyndham Mountain View. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Sincerely,Super 8 Mountain View Management
by A verified traveler
Posted 11 Jan 2024
When the one good thing we could mention was,,, we didn't see any blood in the walkway and stairs going to the room,,, it's not the place we would ever wasn't to visit again
Comment from Hotel Management
15 Jan 2024 by Super 8 Mountain View Management, Hotel Management
Dear Stan,We sincerely apologize for the shortcomings you experienced during your stay. We appreciate your observation about cleanliness. Our commitment is to provide a comfortable and hygienic environment. Rest assured, we are actively addressing areas for improvement to ensure a more enjoyable experience for all our guests. We value your feedback and hope you reconsider giving us another chance to exceed your expectations in the future.Regards,Super 8 Mountain View Management
by A verified traveler
Posted 9 Jan 2024
Very basic, no character. First room the sheets were dirty. We did get changed to another room which reeked of smoke. Third room was ok to sleep, bathroom needed a new coat of paint and a facelift. Emergency stay in the area and was the only accommodation we could find at last minute. Would not stay here again.
Comment from Hotel Management
11 Jan 2024 by Super 8 Mountain View Management, Hotel Management
Dear Mark,We sincerely apologize for the inconvenience you experienced during your stay. We deeply regret the lapses in cleanliness and the odor issue you encountered. Please know that your feedback is valuable, and we are committed to addressing these issues promptly. We understand the importance of a comfortable stay and are actively working on improvements. Your concerns will be shared with our housekeeping and maintenance teams to ensure a more pleasant experience for future guests. We appreciate your understanding and hope you consider giving us another chance in the future. Thank you for bringing this to our attention.Sincerely,Super 8 Mountain View Management
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Super 8 Mountain View Management, Hotel Management
Dear Jennifer,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Regards,Super 8 Mountain View Management
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Super 8 Mountain View Management, Hotel Management
Dear Jess,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Super 8 Mountain View Management
