Americas Best Value Inn Mountain View Reviews

Hello Maulik, Thank you for taking the time to write a review about our property. We are committed to continuous improvement, and we appreciate your honest feedback highlighting the positives of your stay and the areas where we can improve. We are happy to hear that you noticed our recent upgrades and the high cleanliness standards we maintain in our rooms, and it's great to know that you liked our convenient location and found our hotel to offer good value in the area. We are located in a highly desirable area in Mountain View; therefore, parking can be tricky. Nonetheless, we provide convenient parking for our guests and try our best to accommodate all our guests for this facility. Usually, there is always enough space for our guests to find self-parking, and parking is generally not an issue for our guests.It's regrettable to learn that although you found our staff friendly, you did not find our staff very interactive. Our committed team members are known for their excellence in customer service, and we generally receive numerous compliments for our professional, friendly, and helpful staff, so we are sorry you felt that way. We value your candid feedback and will use this insight to facilitate superior guest experiences in the future with the necessary intervention for our staff.While it was our pleasure to offer you a complimentary breakfast to get your day off to a good start, it's unfortunate that our breakfast offering fell short of your expectations. As an independent hotel, we are not required to serve breakfast, but we still do to ensure our guests have something to start their day. Our complimentary breakfast is continental, which only includes coffee, juice, and muffins. However, we want our guests to have something more, so we have cereals, fruits, oatmeal, and bread on our breakfast menu. Our breakfast features everything, barring hot items, that other hotels provide. Also, we do not charge for breakfast in the room rates. By keeping our breakfast simple yet functional, we are able to keep our prices lower than other Mountain View hotels that provide a wide variety of hot items.Despite this, we are glad you had a positive overall experience at our hotel and are sincerely grateful for your endorsement of our property and support for local businesses. We look forward to an opportunity to serve you again and hope to delight you with a much more enjoyable experience on your next visit. Thank you for staying with us on this journey. Have a safe trip!Warm regards,Guest Experience TeamHotel Aria Mountain View

Dear David, Thank you for reviewing your stay with us at Hotel Aria Mountain View and giving us a perfect 5/5 rating. We are always pleased to receive feedback from our guests in relation to their visits, and we are delighted to hear that you enjoyed the morning coffee and appreciated our high cleanliness standards and staff's friendliness - thanks so much for your kind words and support! Providing high-quality accommodations/amenities and friendly service is always our goal, and we are thrilled we hit the mark for you. It was a pleasure to host you, and we can't wait to have you back as our guest. Thank you for choosing us. Safe travels!Warm regards,Guest Experience TeamHotel Aria Mountain View

Sorry for the inconvenience you had as we our on el camino we cannot guarantee the noise but so far we have never received any complains regarding the noise there are few rooms that are right on el camino and even never received any complains

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Stephen, Thank you for staying at Hotel Aria Mountain View on this trip. It is always a pleasure to receive positive feedback from our guests, and we are delighted to hear that our staff left a great impression on you with their helpful service in relation to the items left behind at our hotel. We thank you for acknowledging our team for their efforts, and we'll be sure to pass on your compliment to our staff, who we know will be very appreciative of your gracious comments. We look forward to the opportunity to welcome you back soon so we can share another 5-star experience with you at our hotel in Mountain View. Thank you for choosing us. Safe travels!Warm regards,Guest Experience TeamHotel Aria Mountain View

Dear Fernando, It is very rewarding to hear your perspective on our Mountain View hotel, and we are thrilled to know you had a wonderful impression of our service and accommodations - thank you so much for supporting our product/service. Your complete satisfaction is our biggest compliment, and we hope to have the pleasure of welcoming you back soon for another 5-star experience. Thank you for choosing Hotel Aria Mountain View and awarding us a perfect rating. We sincerely appreciate both and wish you safe and happy travels ahead!Warm regards,Guest Experience TeamHotel Aria Mountain View

Dear Joies, We are always pleased to receive feedback from our guests in relation to their stays at Hotel Aria Mountain View, and we are thrilled to hear that you had a great time with us. We are happy to know that you liked the bed and showers, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing us. We sincerely appreciate your business and your wonderful rating. Safe travels!Warm regards,Guest Experience TeamHotel Aria Mountain View

Dear Phyllis, We are always pleased to receive feedback from our guests in relation to their stays at Hotel Aria Mountain View, and we are delighted to hear that you enjoyed your time with us - thank you for sharing your 5-star experience with us and others! We are so glad you liked our hotel and the room, and it's great to know that our convenient location and simple but functional breakfast added positively to your stay. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we can't wait to serve you again soon. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience TeamHotel Aria Mountain View

Many thanks for the wonderful rating, Robert - it's greatly appreciated! We are so glad you had a positive experience with us on this journey, and we hope you experience the same level of satisfaction on your future visits, too. Thank you for staying at Hotel Aria Mountain View. We eagerly anticipate your return for another 5-star experience!Warm regards,Guest Experience TeamHotel Aria Mountain View

Wow, Maxine, what a lovely review to read! It is always wonderful to be considered one's "new favorite" and a "cozy little gem", and we are delighted to hear about your great experience at Hotel Aria Mountain View - thanks so much for sharing it with us and others! We are so glad you enjoyed our convenient location, and it's a pleasure to receive your positive feedback about our staff and accommodations. Your satisfaction is what drives us, and we can't wait to welcome you back soon for another memorable experience. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience TeamHotel Aria Mountain View