Ratings based on 968 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
No wall plates on electrical outlets. Someone was using a power washer by one of the entries to wash their car.
by A verified traveler
Posted 21 May 2024
The property is a dump site. Mid matched furniture, homeless people around the outside and drug deals in the parking lot. Do yourself a favor and book elsewhere
by A verified traveler
Posted 20 May 2024
First room has so much carpet cleaner.Air freshener that I broke out in hives and had to change rooms as the window wouldn't open. Bext room has limited charging forvekectronics. Dirty napkin, condom and fork when i pulked the nightstand out to find an electric outlet..gross
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Jacqueline, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to maintain high cleaning standards and provide a comfortable experience for our guests. Please feel free to reach out to our management team directly to discuss your concerns in more detail.
by A verified traveler
Posted 19 May 2024
Clean and spacious
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello MONICA,We are pleased to hear that you found our hotel clean and spacious during your stay. Our team works hard to provide a comfortable environment for all our guests. If there is anything else we can assist you with, please don't hesitate to reach out.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations Management, Hotel Management
Hi Mark,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 17 May 2024
We were very pleased with the large,comfortable
room and the good, filling breakfast.
Comment from Hotel Management
18 May 2024 by Guest Relations Management, Hotel Management
Hi Mark,Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are thrilled to hear that you were pleased with the large and comfortable room, as well as the satisfying breakfast.At our hotel, we strive to provide spacious and cozy accommodations to ensure our guests have a comfortable stay. We're delighted that you found your room to be to your liking and that it contributed to the overall enjoyment of your visit.Additionally, we're glad to hear that you enjoyed our breakfast offerings. We believe starting the day with a delicious and filling meal is important, and we're pleased that we were able to meet your expectations in that regard.Your kind words are truly appreciated, and we will share your compliments with our team. It was a pleasure having you as our guest, and we hope to welcome you back for another memorable stay in the future.Thank you once again for your positive feedback.
by A verified traveler from kingsburg
Posted 15 May 2024
Comment from Hotel Management
18 May 2024 by Guest Relations Management, Hotel Management
Hi Mattie,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
by A verified traveler
Posted 15 May 2024
The hotel is fine. There was an event next door at the convention center that was loud until the early morning, right outside and across the parking lot.
Comment from Hotel Management
18 May 2024 by Guest Relations Management, Hotel Management
Hi Adrienne,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We understand that a peaceful and restful environment is essential for a comfortable stay, and we apologize for falling short of your expectations in this regard. We strive to provide a tranquil atmosphere for all our guests, and we will take your feedback into consideration to better address noise-related issues in the future.We value your business and appreciate your understanding. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service team. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you once again for sharing your feedback.
by A verified traveler
Posted 14 May 2024
Comfortable room
Nice breakfast options
Great tasting coffee!
Comment from Hotel Management
18 May 2024 by Guest Relations Management, Hotel Management
Hi Nadia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 12 May 2024
Nice property- friendly staff. Nice beds- good breakfast
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Jonathan,We are pleased to hear that you enjoyed our friendly staff and comfortable accommodations. We strive to provide a pleasant stay for all our guests. Your feedback on the breakfast is appreciated and will be shared with our team for further improvements. Thank you for choosing to stay with us and we hope to welcome you back in the future.
