Ratings based on 568 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Very clean
by A verified traveler
Posted 21 Apr 2024
Place was clean and easily accessible to freeway
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 24 Mar 2024
Very nice.
by A verified traveler
Posted 3 Mar 2024
by A verified traveler
Posted 18 Feb 2024
Don't plan on a breakfast. Gross
Comment from Hotel Management
20 Feb 2024 by Shan, Hotel Management
Dear ZachThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Raghu VallapureddyGeneral ManagerSureStay by Best Western Mt Pleasant
by A verified traveler from Bayfield
Posted 15 Feb 2024
Very dated. Fridge had leftover food in it from the last guests. Had to ask for towels and linens for the hide a bed. None in the room.
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Room was good
Posted 21 Dec 2023 on HotelsThe room was clean and well kept. There was only one set of towels so I had to share with my friend. The lobby smelled to high heaven tho. Made me kind of sick. The breakfast spread was just some cereal and milk. Waffle machine was there but no waffle mix. But I didn’t get it for the breakfast, I got it for the room and the room was good.
