Ratings based on 300 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 31 May 2024
Staff wasnt friendly, door locked to lobby had to use small window and staff didnt rxplain where room was or tell me anything. No chain lock on door and furntiure very scratched up and walls too.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Megan,We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with the team for further improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Lola, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 26 May 2024
Claimed to have breakfast, there was none. Rooms were in decent shape. There were beer cans all over the ground in the parking lot. The AC was off in the rroms when we got there and they were quite hot. 3 out of 5 stars.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Erin, We apologize for the inconvenience you experienced during your stay. Our team will address the AC matter promptly and ensure better upkeep of the premises going forward. We appreciate your feedback as it allows us to improve our services for future guests.
by A verified traveler
Posted 19 May 2024
It was awful & I didn’t even stay. I gave back my key & immediately asked for a refund. I will NEVER book or reserve a room there again.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Shunda, We're sorry to hear about your experience and appreciate your feedback. Please feel free to reach out to our management team to discuss your concerns further. Your comfort and satisfaction are important to us, and we would like the opportunity to address any issues you may have encountered.
by A verified traveler
Posted 17 May 2024
My husband and I booked our room in advance. We were to have a 1 KING instead got what felt like two full size beds. Which would have possibly been ok but the one bed the sheets were either dirty or stained. Bathroom dirty. Carpet was gross. The staff was unpleasant and couldn’t hear him through a window. Which by the way said lobby closed at 11pm. Checked in at 10pm. Lobby still locked at 8:30am. If you’re that scared of the public you’re in the wrong profession. Not impressed at all.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Crystal, We regret to hear about your experience and apologize for any inconvenience. Our team aims to provide top-notch service and clean accommodations, and we're sorry this wasn't your impression. Your feedback will be shared with the appropriate departments for improvement moving forward. We appreciate your insights and hope you will consider giving us another chance in the future.
by A verified traveler
Posted 9 May 2024
Great place for the price.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Matthew,We are delighted to hear that you found our hotel to be a good value for your stay. Your feedback is important to us as we constantly strive to provide excellent service to all our guests. We hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 26 Apr 2024
Very dirty
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Howard,We regret to hear about your experience. Your feedback is valuable in helping us improve our services for all guests in the future. We encourage you to reach out to our management team to discuss this matter further.
by A verified traveler
Posted 9 Apr 2024
This place was not great. No breakfast, even though advertised. Stained towels and bedsheets. Had a BIG spider in the room. Many broken objects in the room (101) from door lock, light fixture, floor moulding, to the shower dripping.
While I don't expect 5-star hotels service, this was not worth the GOUGED price that was charged for Solar Eclips.
Comment from Hotel Management
10 Apr 2024 by Manager, Hotel Management
Hello Kyle,We apologize for the inconvenience you experienced during your stay. These concerns will be shared with our team for further review and improvement. Your feedback is valued and we encourage guests to reach out to us directly regarding any issues encountered during their stay. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 7 Apr 2024
They lost our reservation. But they were able to accommodate us.
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello Brian,We regret any inconvenience caused by the reservation error and appreciate your understanding. We're glad that our team could still provide you with accommodation during your stay. Should you have any further concerns, please reach out to our management team. Thank you for your feedback.
