Ratings based on 589 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Lovely location and we enjoying visiting this beautiful colonial beach hotel however we were charged twice for drinks consumed in the lobby and moved to the terrace area despite explaining to the staff at the time and showing my receipts. Be careful and double check your statements as they take your bank card and disappear with it. They don’t need a pin or a signature to take money out. Shocking!
by A verified traveler
Posted 23 Apr 2023
This is a historic property with an amazing history that evokes nostalgia.
With a bit of an upgrade it will be back to its former glory.
It has the potential to become Sri Lanka’s own Raffles Hotel.
by A verified traveler
Posted 30 Jan 2023
by A verified traveler
Posted 21 Jan 2023 on Hotels
by A verified traveler
Posted 8 Jan 2023 on Hotels
by A verified traveler
Nice hotel great location
Posted 12 Mar 2020 on HotelsHotel is in perfect location. Steeped in history and a very grand building. However this shows in its condition in places. Some corridors do smell very damp but is very clean. The bathroom we had showed signs of tiredness. Our room was ground floor and had a family of pigeons nesting on out window box . Poo everywhere.
Private beach is nice but I preferred public beach.
Nice hotel and great location.
by A verified traveler
Posted 8 Mar 2020
Great location and friendly, courteous and helpful staff. Great to be back after some 15 or so years.
Only request is to the staff on the terrace.
Please cast your eyes over the guests more frequently. It is sometimes hard to catch your attention!!
by A verified traveler
Posted 2 Mar 2020 on Hotels
One year 2019 was better
by A verified traveler
Variable quality attributes
Posted 29 Feb 2020 on HotelsThe hotel has some great features. All public spaces, restaurants and food are excellent. Amazing location too. Service is variable. Some excellent staff and some not so great. But the problem was the room. It was really basic. Not a single lamp stand in the room. It was dark and I was unable to read anything from the ceiling lights. The shower had a bad smell. I stayed at the Kingsbury in Colombo, paid the same rate, and the room was fabulous. Can't understand this difference in standards.
by A verified traveler from Uk
Posted 25 Feb 2020
This was our third visit and I hope it won’t be our last. It has an amazing old colonial feel with a wonderful history behind it. Very relaxing. The food is amazing. They have one of the best chefs in Sri Lanka who has become famous for his books and television appearances. The staff great too. Nothing is too much for them.
Then there is the private beach with fish restaurant and happy hour watching the sun go down over the sea
