Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Good place to have a getaway from urban living
Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
by A verified traveler
Posted 11 Jun 2024
The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
by A verified traveler
Posted 9 Jun 2024
Excellent service
by A verified traveler
Posted 17 May 2024
Building is overpriced for what it is, same as the restaurants, they take seriously that they are the only facility in Mount cook and take advantage to rip people off, buffet dinner for guests still extra $79 which is ridiculous.
The hotel is old and smells, the TV has 0 signal and it was impossible to watch anything which is bad considering there is nothing to do at night around the area. The place should at least have smart tvs. The bathrooms are small.
For 3 people we paid $999 for 2 nights which for that price I would have expected so much more.
I would definitely not stay again in this place
Don’t let yourself fool by the pictures online, it’s nothing like that.
Only positive part is staff was friendly and the view of the hotel was nice.
by A verified traveler from Herndon
Posted 16 May 2024
Great views but an ageing hotel
by A verified traveler
Posted 26 Jan 2024
The two ladies at the reception were very nice and helpful. As it was raining hard, we could not go to the park, so they helped us to move into our room quickly.
The hotel has two restaurants, both have more than two hours wait list. Both have set menus and fixed, high price. No a la carte. There is no room service available. So hotel guests are forced into captives of the restaurants.
by A verified traveler
Great hotel at Mt. Cook!
Posted 11 Jan 2024 on HotelsThe location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
by A verified traveler
Amazing location
Posted 10 Jan 2024 on HotelsLocation was spectacular! Our room wasn’t ready when we arrived so we went for a hike. The room was pretty standard and the bathroom a little dated but the view made you forgot about all that. Not sure you would get a view like that anywhere in the world!
by A verified traveler
Posted 13 Dec 2023
Our room was clean and in good condition. However, the common areas were worn out and not in good condition.
by A verified traveler
Posted 24 Oct 2023
Good
