Ratings based on 864 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Friendly service, lovely room, spectacular setting
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Thanks Alison for your review and we loved having you stay with us.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Great from the moment I arrived! Very easy, friendly and prompt check in. My studio was beautiful & clean, bathroom had plenty of towels, kitchen well equipped with everything you need to cook your food. Was warned of building work in front of my front but none actually happened while I was there and the equipment in front of my room didn’t take away from the breathtaking views! Very comfy beds with amazing pillows, quiet and well located. Housekeeping came every day to replenish towels, tea, coffee etc. One of the best places I’ve stayed during my trip around NZ!
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Thank you very much for the great review, it is a pleasure to provide a service that is appreciated by others.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
We love this place. We will definitely introduce to others and return.
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Thank you for your review and that you have enjoyed your time here
5 out of 5
by A verified traveler from Thirroul

Posted 4 Jun 2024
Great location
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hi Peter Thanks for your review and that you enjoyed your time with us
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hi TaniaThanks for your review and that you enjoyed your time with us
5 out of 5
by A verified traveler

Posted 22 May 2024
Fiona helped with some great advice about the various walks/hikes. Our room was super clean and cosy. Highly recommend.
Comment from Hotel Management
24 May 2024 by Fiona, Hotel Management
Thanks Tony for your review and that you enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted 9 May 2024
Beautiful property excellent location
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Thank you for your review and that you enjoyed your time here
5 out of 5
by A verified traveler from San Jose

Posted 26 Apr 2024
Comment from Hotel Management
18 May 2024 by Fiona, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Great place to stay in Mount Cook Village

Posted 19 Mar 2024 on Hotels
The room was excellent with very nice cooking facilities. The view was also spectacular except unfortunately we were not aware at the time we booked that construction would be going on right outside our door somewhat blocking the view with workers there from about 8:30 - 5. It was not noisy but did distract from the beauty of the view. Still would recommend.
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Thank you for your review it was a pleasure having you stay with us.
4 out of 5
by A verified traveler

Posted 13 Mar 2024 on Hotels
The room was spacious and comfortable and the kitchenette well provisioned. The location was excellent with a good restaurant and bar, the Chamois, only 5 mins walk away.
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Thank you for staying with us, we are glad you enjoyed your stay