Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fuquay-Varina
Posted 23 Jun 2024
The property itself need a little improvement (ceiling paint is peeling, caulking at the showers is even black or totally missing), all cosmetics. Stuff is friendly, breakfast is ok. Located close to downtown (driving distance) and some shopping and restaurants. Not bad for the money.
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Mihail,Thank you for sharing your feedback with us. We appreciate your compliments regarding our friendly staff and convenient location. Your comments about the property's condition will be shared with our team for their review. We strive to continuously improve our guest experience.
by A verified traveler
Posted 21 Jun 2024
Like the pool
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Robert,We're delighted to hear you enjoyed our pool during your stay. Our team appreciates your positive feedback and hopes to welcome you back in the future for more relaxing experiences.
by A verified traveler
Posted 19 Jun 2024
Room clean. Breakfast was good.
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Carol,We are pleased to hear that you found your room clean and enjoyed the breakfast during your stay. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us.
by A verified traveler from Jackson
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Hello Linda, We appreciate you choosing our hotel for your recent stay. Please feel free to contact us directly with any feedback about your experience so we can address any concerns you may have. We value your input to help us improve our services for all our guests.
by A verified traveler
Posted 12 Jun 2024
Very clean but a bit outdated
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Brenda,Thank you for your feedback on our cleanliness. We appreciate your input and will consider your comments regarding the hotel's decor for future improvements. We hope you had an enjoyable stay overall.
by A verified traveler
Posted 11 Jun 2024
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Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Megan,We appreciate your feedback and regret to hear about your experience. We encourage you to reach out to our management team to further discuss your concerns and ensure your future stays meet your expectations.
by A verified traveler from Greenbrae
Posted 5 Jun 2024
It was what I expected
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Charlton,We value your feedback and are glad to hear that our hotel met your expectations. If you have any other comments or suggestions, please feel free to contact us.
by A verified traveler
Posted 4 Jun 2024
Great place to stay
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Ann,We are delighted to hear that you enjoyed your stay with us. Should you have any further feedback or concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Keelah, We regret to hear that your stay did not meet your expectations. Feel free to reach out to us directly to share any feedback you may have, as we strive to improve our guests' experiences. We hope to welcome you back in the future for a better stay.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Paul, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
