Ratings based on 108 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2020 on Hotels
by A verified traveler
Posted 19 Sep 2019 on Hotels
by A verified traveler
Posted 6 Aug 2019
The rooms were lovely and well appointed. Most staff spoke a little English so communication was not an issue. I liked having access to the spa however perhaps there should be one point of payment to prevent Being confused. There was no access to a restaurant which would have been nice to know at the time of booking.
by A verified traveler from Thailand
Posted 5 Jun 2019 on Wotif
No restaurant for dinner. No other comments I'm just adding the extra characters required
by A verified traveler from cambridge
Wait till it's finished
Posted 17 Apr 2018
Pros: Nothing during this stay
Cons: Everything could be improved
Location: Moulins has various attractions/museums worth visiting and the old part of the town is very pretty, good restaurants, bars and cafes.
We have stayed here before so were looking forward to a relaxing 2 days. WRONG! Restaurant closed, bar closed, pool closed, terrace and garden closed no air conditioning (waiting for an engineer). No facilities in the hotel at all. The staff were embarrassed. I complained that this info should have been posted on the website and they blamed someone else. Reception was left unattended at times and not all staff speak english. This is not a 4 star hotel and the listing is misrepresenting. We spoke to expedia and are waiting a response. The hotel offered to waive the parking charge (16 euros) which was an insult for the lack of facilities. I will escalate this further. Don't go!!!!!!!
by James from Cincinnati
Would recommend
Posted 3 Oct 2014 on HotelsThe hotel is centrally located and within walking distance of everything Moulins has to offer. We stayed on Sunday and the restaurant was closed as was most of the rest of the town, but a café steps from the front door was open. The room was fairly small but the splendid bathroom made up for it! The staff were courteous and helpful'
Recommended
for Everyoneby A verified traveler from durham
more style than substance
Posted 13 Sep 2014
Pros: the location. the staff
Cons: not paying for parking or wifi. pay more attention to comfort rather than looks
Location: very nice town with interesting architecture, main square, cathedral with famous work of art
excellent location in the town in an interesting building. Nice terrace. Very helpful staff. BUT we had to pay for parking! we had to ask for things at breakfast. Wifi not free. The main thing was the stuffiness of the room- a lot of space wasted with cushions etc and the air conditioning did not work
by julndy from Geneva
Lovely hotel
Posted 27 Aug 2014 on HotelsIt was a lovely surprise, I did not expect very much due to lack of research. Chose this hotel purely because it is next to the main tourist attractions in town. The build is a very well kept, stately period building, and the décor fits the period very well, and all the modern comfort is there too. Excellent bathroom with multi-functional shower, and heated towel racks, etc. The room is well lit, with various reading lights, bed, and pillows are comfortable, dressing gown and slippers are provided. However breakfast is quite ordinary, 16 euro/person, I suppose it is alright.
by Mike from Stratford upon Avon
Great stopover
Posted 23 Jun 2014 on HotelsVery good exceeded expectations all-round. Very quiet comfortable room
by bruce
A jewel of a hotel at a great price
Posted 24 Sep 2012 on HotelsI was carried away by this newly renovated hotel, and would recommend it highly to anyone. Excellent location, beautiful hotel, with great rooms, very nice big bathroom, spacious room. Excellent helpful and engaging staff at reception, and an exceptional reasonable price . Ate at the restaurant and it was a great value, with excellent food (far surpassing a supposedly highly rated cuisine we had the night before elsewere). Can't praise this jewel enough
