Ratings based on 83 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Mar 2024 on Wotif
Comment from Hotel Management
4 Mar 2024 by Guest Relations, Hotel Management
Appreciate the top score and am pleased we met your expectations, Richard. Thanks so much.
5 out of 5
by A verified traveler

Nice cabin

Posted 14 Feb 2024 on Hotels
Nice cabin, clean and spacious.
Comment from Hotel Management
15 Feb 2024 by Guest Relations, Hotel Management
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay in our cabin and found it clean and spacious. Providing a comfortable and clean environment for our guests is a top priority, and we're pleased to know that we met your expectations.
5 out of 5
by A verified traveler

Posted 14 Jan 2024
Comment from Hotel Management
14 Jan 2024 by Guest Relations, Hotel Management
I'm glad to hear that you had a positive experience! If there's anything specific you'd like to share or if you have any questions, feel free to let me know. Whether it's about your stay or if there's anything else I can assist you with, I'm here to help!
4 out of 5
by A verified traveler

Posted 28 Nov 2023
Not having a toilet in the cabin
Comment from Hotel Management
4 Dec 2023 by Guest Relations, Hotel Management
Thank you Denise.
5 out of 5
by A verified traveler

Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
4 Dec 2023 by Guest Relations, Hotel Management
Thank you Geanna
5 out of 5
by A verified traveler

Lovely position, clean cabins.

Posted 19 Sep 2023 on Hotels
Cabin was very clean & fresh. And it was spacious & comfortable enough, although there was very limited space to put our suitcases. Bed was ok but a bit hard for our liking. Kids loved the trampolines. Laundry was good but nowhere to get change for the machines after 6pm. Great quiet location opposite Lake Taupo.
Comment from Hotel Management
20 Sep 2023 by Guest Relations, Hotel Management
Appreciate your review Alison. Pleased that the kids had fun on the equipment and please note that we have plenty of change at reception during reception hours. Sorry, the timing has caught you out on this occasion. Best wishes and hope you'll visit us again.
5 out of 5
by A verified traveler

Posted 4 Aug 2023
Comment from Hotel Management
7 Aug 2023 by Guest Relations, Hotel Management
Thank you for the 5/5 rating. We hope you'll tell your friends about your stay with us.
5 out of 5
by A verified traveler

Posted 25 Jul 2023 on Wotif
Good place
Comment from Hotel Management
25 Jul 2023 by Guest Relations, Hotel Management
Thank you ABHAY for your review. We are happy to hear that you've enjoyed your stay with us and hope you have the opportunity to visit us again. Ngā mihi nui from the Motutere Bay TOP 10 Holiday Park team.
2 out of 5
by A verified traveler

Posted 14 Jul 2023
Comment from Hotel Management
7 Aug 2023 by Guest Relations, Hotel Management
Hello Bree, it sounds like we could have done more to make your stay enjoyable. Please don't hesitate to tell us how so we can turn this around. Thank you, Charissa
4 out of 5
by A verified traveler

Posted 3 Jul 2023 on Wotif
Nice and clean