Ratings based on 529 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Had an amazing stay! The staff are friendly and so welcoming. The restaurant staff in the morning was exceptional, they went above and beyond.
The bed was super comfy, I had the best night sleep. Haven’t slept so well in a long time.
The only thing I would change is having a lift., carrying a suitcase up the stairs almost killed me lol. But overall would give a 10/10 and can’t wait to visit again
Comment from Hotel Management
6 Jun 2024 by Reception Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 29 May 2024
Staff was excellent, feels like home away from home.
Comment from Hotel Management
30 May 2024 by Reception Team, Hotel Management
Dear Linda, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel
by A verified traveler from Toronto
Posted 11 May 2024
Beautiful building, nice room, staff not available at reception at check-in 6:00 pm and check out at 11:15 am. No chair in lobby on Saturday.
Comment from Hotel Management
13 May 2024 by Reception Team, Hotel Management
Dear Ann, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel
by A verified traveler
Posted 2 May 2024
A great 2 night stay for work parking good food good
Comment from Hotel Management
2 May 2024 by John, Hotel Management
Thank you for taking the time to review your stay. we apricate the time you have taken to give the score we look forward to having you stay with us again.Reception team
by A verified traveler
Posted 31 Mar 2024
It was only a short stay but the hotel was easy to find, the staff very helpful and pleasant. We had to leave early in the morning, but were served a continental breakfast before opening.
Comment from Hotel Management
30 May 2024 by Reception Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,AnnaReceptionBest Western Motherwell Centre Moorings Hotel
by A verified traveler
Posted 16 Mar 2024
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Reception Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 01698 258131.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,83544 PropertyReceptionBest Western Motherwell Centre Moorings Hotel
by A verified traveler
Posted 13 Mar 2024 on Hotels
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Reception Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 01698 258131.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,83544 PropertyReceptionBest Western Motherwell Centre Moorings Hotel
by A verified traveler
Very nice
Posted 6 Mar 2024 on HotelsStaff friendly, food was lovely, rooms were clean and comfortable, lovely super king bed.
Comment from Hotel Management
6 Mar 2024 by Reception Team, Hotel Management
Dear David,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Nicola
