Ratings based on 107 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The staff was amazing. They're so sweet, kind. and genuine. Definitely eat at least one dinner at the hotel restaurant.
Perfect location too! There's a parking lot close by that is safe- has security and cameras too!
Comment from Hotel Management
24 May 2024 by Managment , Hotel Management
Dear Karan, We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback. We are so thlled that you enjoyed our facilities especially our staff,hotel,restaurant,food and location . We place great importance in providing our guests great experiences. We are glad that we have managed to meet your expectations on so many levels you were so comfortable at our hotel. From all of us at Kriva Cuprija Hotel, we thank you for your wonderful review best note 5/5 , this mean much for our team. We hope to host you again soon. Best RegardsHotel Managment
by A verified traveler
Posted 13 May 2024
The staff was exceptional! They were helpful and wecoming
Comment from Hotel Management
13 May 2024 by Hotel Managment, Hotel Management
Dear Christina, We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback. We are so thlled that you enjoyed our facilities especially our staff,hotel,restaurant and location . We place great importance in providing our guests great experiences. We are glad that we have managed to meet your expectations on so many levels you were so comfortable at our hotel. From all of us at Kriva Cuprija Hotel, we thank you for your wonderful review best note 5/5 , this mean much for our team. We hope to host you again soon. Best RegardsHotel Manager
by A verified traveler
Posted 12 May 2024
Great restaurant, try the lamb under the bell. Nice dining patio overlooking looking the criva Cuprija bridgand old town. No lift, some rooms on fourth floor.
Comment from Hotel Management
14 May 2024 by Managment, Hotel Management
Dear Matthew , We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback. We are so thlled that you enjoyed our facilities especially our staff,hotel,restaurant and location . We place great importance in providing our guests great experiences. We are glad that we have managed to meet your expectations on so many levels you were so comfortable at our hotel. From all of us at Kriva Cuprija Hotel, we thank you for your wonderful review best note 5/5 , this mean much for our team. We hope to host you again soon. Best RegardsHotel Manager
by A verified traveler from Homps
Posted 5 May 2024
The Hotel-Restaurant Kriva Cuprija is something really unusual. Remember that Mostar is a crush, more crushed than canned sardines, pretty awful really. But in the middle of this world of squeeze, there is this jewel of a hotel. The hotel is perched in the best roost downtown, right by the bridge. The staff are absolutely delightful, helpful and proactive. Our room was splendid and pragmatically designed albeit that the monster TV was difficult to figure out, but it could be that we are seniors. Fast wifi, yes. Top tier bathroom, yes. The dinner was in a cosy dining room and the food was enjoyable; we really struggle with heavy, meaty Balkan food so “enjoyable” is an accolade. The hotel? Absolute top spot!
by A verified traveler
Posted 30 Apr 2024
Staff were welcoming, kind and helpful. Beautiful hotel and excellent location. Also offered an excellent breakfast. we really enjoyed our stay!
Comment from Hotel Management
30 Apr 2024 by Hotel Manager, Hotel Management
Dear , First and foremost, let me express my heartfelt gratitude to you for choosing our beloved Hotel Kriva Cuprija as your accommodation.Also, on behalf of my team, I would like to give many thanks to you for sharing your fantastic thoughts with us.Moreover, thank you for highlighting our spacious rooms,location . It would be our greatest pleasure to have you back, please do not hesitate to contact us , should your travel plans bring you back to the area. Warm regards,Hotel Managment
by A verified traveler
Posted 29 Apr 2024
great location, staff, breakfast
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Samer , We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback. We are so thlled that you enjoyed our facilities especially our staff,hotel,restaurant and location . We place great importance in providing our guests great experiences. We are glad that we have managed to meet your expectations on so many levels you were so comfortable at our hotel. From all of us at Kriva Cuprija Hotel, we thank you for your wonderful review best note 10 , this mean much for our team. We hope to host you again soon. Best RegardsHotel Manager
by A verified traveler
Posted 28 Apr 2024
The property is in a great location in old town. However, unless you get a top floor room, I would not recommend it. They put me in a room that's in the hallway and I could hear everyone coming and going starting at 6am. The hot water also went out because someone blew an electrical fuse. I get that it is out of the hotel's control, but you could have slip a piece of paper under the door to inform me so I don't jump in a cold shower. The staff is friendly, but I will not stay here again.
Comment from Hotel Management
28 Apr 2024 by Hotel Manager, Hotel Management
Dear You Toung,I will address you with your real name.We are sorry that we could not make you happy, but it was not easy. We changed your room 3 times until you asked for a free upgrade to a Superior room, which of course we refused.Unfortunately sometimes it is impossible to make some guests happy and unfortunately you are one of them.Thank you for your visitWe wish you all the best in the future.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
21 May 2024 by Reception , Hotel Management
Dear Mr. Asack,But you did not stay in the hotel and we only charged you for non-arrival, which is available to us from the company expedia.Beat regards
by A verified traveler
Posted 22 Apr 2024
Incredible hotel and super kind staff. When you first get to the hotel, you can see it sits right above a channel where river is flowing. The hotel itself is actually a part of the old part of Mostar, and there are incredibly charming restaurants and bars sitting around the hotel, perched up on different levels, connected by bridges. It's hard to describe how beautiful this area is. The staff immediately welcomed us in and took care of our bags. They offered us some refreshments and a snack in the restaurant while they got our paperwork ready and sat with us and told us about the hotel and restaurant options. They escorted us to our room and made sure everything was as we needed. Really can't express how great this hotel was!
I've been to 54 countries and to great of cute places, but Mostar is incredible. Definitely staying here again next time I'm back!
Comment from Hotel Management
22 Apr 2024 by Hotel Manager, Hotel Management
Dear Ryan,We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback.We are so thlled that you enjoyed our facilities especially our staff,hotel,restaurant and location . We place great importance in providing our guests great experiences. We are glad that we have managed to meet your expectations on so many levels you were so comfortable at our hotel. From all of us at Kriva Cuprija Hotel, we thank you for your wonderful review best note 5 stars , this mean much for our team.We hope to host you again soon.Best Regards
by A verified traveler
Posted 14 Apr 2024
Fabulous property in every way with the friendliest and most helpful staff. Can’t thank them enough particularly when we had a panic about flat battery in car and we had to catch a flight. Problem solved in minutes. Thankyou so so much
Comment from Hotel Management
14 Apr 2024 by Hotel Managment, Hotel Management
Dear , First and foremost, let me express my heartfelt gratitude to you for choosing our beloved Hotel Kriva Cuprija as your accommodation.Also, on behalf of my team, I would like to give many thanks to you for sharing your fantastic thoughts with us.Moreover, thank you for highlighting our clean and spacious rooms,location as well as the great breakfast and restaurant food too. It would be our greatest pleasure to have you back, please do not hesitate to contact us , should your travel plans bring you back to the area.Warm regards,
