Ratings based on 15 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
The people that work at this hotel deserve 10 stars! Professional and very accommodating in every way imaginable. They make the property what it is. The restaurant food is delicious but a bit pricey for the area. If you’re staying in Moshi or intending to climb Mt. Kilimanjaro, I definitely recommend staying here. Our favorite part about this hotel were the workers & the food!
by A verified traveler
Posted 3 Nov 2023
by A verified traveler
Posted 13 Apr 2023
Fantastic staff made us feel at home. Great food and nice rooms. Perfect place to unwind after a Kili trek.
by A verified traveler
Posted 12 Feb 2023
by A verified traveler from Cambridge
Posted 28 Oct 2022
Excellent staff, good a la carte food (buffet not so good). But the rooms are not exciting for what you are paying. Partly this just seems to be northern Tanzania, where everything is charged in dollars and overpriced. One day when the hotel was almost empty, management turned off the generator without saying anything to save some money. They didn't come round with a discount.
Comment from Hotel Management
18 Nov 2022 by Guest Relations, Hotel Management
Dear Mr. Richard,We thank you for choosing Chanya Lodge for your recent stay in Moshi and we highly appreciate your feedback and the time you have taken to write it.We are happy to hear your great feedback regarding our team and the a la carte food. Apologies that our buffet and rooms did not meet or exceed your expectations. In order for us to understand better and on ways you think we could improve these, may we kindly request you to get in touch with us via email with more information, we are very happy to constantly learn, evolve and improve.Regarding the generator - we (the whole of Kilimanjaro region) are recently facing a considerable amount of power cuts several times a week up to 12 hours per day. Although we have a power back with a high capacity generator, it cannot be continuously run for a long duration of time, hence it may have been switched off. We try to plan sensibly considering energy efficiency and our WiFi and communication systems work on a battery system, not relying on the electricity or generator. The information regarding the generator usage is noted in the information books in each room, although we apologise that this was not communicated verbally to you during your stay. We regret that these matters during your stay were not raised to the management who had the pleasure of meeting you several times; which may have allowed them to take possible actions immediately.Apologies for any inconveniences however we look forward to hearing from you and welcoming you back again, giving us another opportunity to create your wonderful stay. Once again thank you for sharing your feedback.
by A verified traveler
Posted 10 Apr 2022
Was really nice. But hot water lacking
by A verified traveler
Nice Lodge
Posted 11 Jan 2022 on HotelsStayed here for a couple days before we climbed kilimanjaro. Nice place! WiFi In the lodge is fast. The food is really good and the rooms are clean.
by A verified traveler
Highly recommend
Posted 30 Sep 2021 on HotelsBeautiful resort and excellent service! Loved our stay.
by A verified traveler
Pleasant
Posted 25 Sep 2021 on HotelsThe staff was outstanding. Friendly and eager to please. Food was very good.
by A verified traveler
Not bad
Posted 22 Jul 2021 on HotelsWe stayed 2 nights during our safari trip
