Ratings based on 79 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Posted 8 Jan 2024
A disgrace - old, run down, and dirty - what a shame: this place used to be quite decent but has been left to rot / highly recommend giving it a miss / the crocodiles have been “relocated” and the monkeys have been shot - doors are missing and/or don’t close, shower water doesn’t drain … I know it’s a third world country, but this place should be condemned
Comment from Hotel Management
8 Jan 2024 by Dodo, Hotel Management
Dear NOEL,Thank you for the feedback and we would like to apologise where we fell short in creating lasting memories whilst staying with us. We will address the issues you made us aware of with Maintenance and Housekeeping team.Kind Regards,Dorah.
by A verified traveler
Posted 5 Jan 2024
Sun City overbooked so i was unable to go and stay at the bush bagalows, i then was accomodated at the cabanas, there was an unpleasant smell coming from shower drainage i endured my stay in that room as i didnt want to move again, was disappointed as my grandkids couldn't spend quality time with me as the room was to small. Would like to go again, hopefully Sun City will make that happen with no glitches and i can spend quality time with my grandchildren
Comment from Hotel Management
8 Jan 2024 by Dee, Hotel Management
Dear Avril,Thank you for sharing your experience with us. We appreciate hearing from our guests and will have housekeeping to attendant to the smell.Kind Regards ,Dorah
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Dee, Hotel Management
Dear Themba,Thank you for taking time to share your constructive review on Hotels.com.Kind Regards Dorah
by A verified traveler
Posted 14 Sep 2023
Very traditional good cleaning staff could of had a close reception area and shop.
Comment from Hotel Management
14 Sep 2023 by Malebo, Hotel Management
Good afternoon CliffordThank you for the feedback on your recent stay with us
by A verified traveler
Posted 20 Aug 2023
Quiet, peaceful accommodation best suited for adults. Placed away from the other very busy hotels at the resort
However the bungalows are beginning to show their age. They feel dated. Some maintenance issues ,broken fixings in room.
Comment from Hotel Management
21 Aug 2023 by Dee, Hotel Management
Dear Cindy,Thank you for taking time to give us feedback, we will be addressing your concerns with Maintenance Team.Kind Regards,Dorah
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Dee, Hotel Management
Dear Simphiwe,Thank you for your positive feedback.Kind Regards,Dorah
by A verified traveler
Posted 20 Apr 2023
Comment from Hotel Management
20 Jun 2023 by Dee, Hotel Management
Dear Keshia,Thank you for taking time to share your experience with us. We sincerely look forward to your next visit with us.
by A verified traveler
Posted 17 Apr 2023 on Hotels
Most enjoyable stay.
Comment from Hotel Management
18 Apr 2023 by Malebo Khosana, Hotel Management
Good morningThank you for the feedback, we are glad you enjoyed your stay with us
by A verified traveler
Posted 11 Apr 2023
Loved the accommodation - will definitely return.
Comment from Hotel Management
11 Apr 2023 by Malebo Khosana, Hotel Management
Good morning ChristelThank you for the feedback, we are glad you to hear from you
