Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great place to stay.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler from Orofino
Posted 27 May 2024
Easy check in and always clean.
Comment from Hotel Management
27 May 2024 by Ethan, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you found our check-in process easy and that you were pleased with the cleanliness of our hotel. Providing a seamless and comfortable experience for our guests is always our top priority. We look forward to welcoming you back to La Quinta for another enjoyable stay in the future. If you need anything during your next visit, please don't hesitate to reach out to our team. Safe travels!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Ethan, Hotel Management
Thank you for your fantastic review! We're delighted to hear that you had a 5-star experience during your stay at La Quinta. Ensuring your comfort and satisfaction is what drives us, so it's truly rewarding to know that we met your expectations. We appreciate your support and look forward to hosting you again soon for another exceptional stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels, and we hope to see you again soon!
by A verified traveler
Posted 23 May 2024
The property is fairly new -- very clean and up to date. The breakfast could have been a bit fresher on the hot items...but they did have a waffle maker :) Overall, great stay (my 2nd) and I'd book them again. A little slow on the checkout due to a printer malfunction -- but overall, good friendly staff.
Comment from Hotel Management
27 May 2024 by Ethan, Hotel Management
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at our fairly new property and found it to be clean and up-to-date. We're also delighted to hear that you appreciated our amenities like the waffle maker at breakfast.We apologize for any inconvenience you experienced with the freshness of the hot items at breakfast and the delay during checkout due to a printer malfunction. Your comments are important to us, and we'll certainly address these areas to ensure a more seamless experience for future guests.It's wonderful to hear that our staff made a positive impression with their friendliness and service. We truly appreciate your loyalty as a returning guest and look forward to welcoming you back for another great stay. If there's anything we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels, and we can't wait to host you again soon!
by A verified traveler
Posted 21 May 2024
Dumpster outside my window that had someone filling dumpster w furniture after 8 pm very loud.
Comment from Hotel Management
22 May 2024 by Josie Z, Hotel Management
Thank you for sharing your feedback with us. We're truly sorry to hear about the disturbance caused by the noise near your room. We understand how important a peaceful environment is for a restful stay, and we apologize for falling short of your expectations in this regard. Rest assured, we'll address this concern with our team to ensure such incidents are minimized in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.
by A verified traveler
Posted 19 May 2024
Did not have a remote for TV and staff didn't seem to care enough to find one or give us another room. Breakfast wasn't to good.
Comment from Hotel Management
20 May 2024 by Josie Z, Hotel Management
I'm truly sorry to hear about your experience. Your feedback is valuable to us, and I apologize for the inconvenience regarding the TV remote and breakfast quality. We strive to provide exceptional service, and we'll address these issues to ensure they're not repeated. Thank you for bringing this to our attention.
by A verified traveler from Meridian
Posted 13 May 2024
Comment from Hotel Management
27 May 2024 by Ethan, Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your honest assessment and apologize if we fell short of meeting your expectations during your stay at La Quinta. We're glad to hear that you found the check-in process easy and that our hotel was clean, but we also recognize that there were aspects of your experience that may not have been up to par.Your feedback is invaluable to us as we continuously strive to improve our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We're committed to making the necessary adjustments to ensure that future guests have a more enjoyable stay.Thank you again for choosing La Quinta, and we hope to have the opportunity to exceed your expectations during your next visit. If there's anything we can do to assist you in the meantime, please feel free to reach out to our team. Safe travels!
by A verified traveler
Posted 10 May 2024
We booked two rooms for three nights starting on a Friday night. I checked with Expedia earlier in the week to see if we could cancel one of the rooms for Friday night as the person staying in that room was not going to be able to arrive until Saturday. I was told that we could not cancel for the one night and would have to pay for all three. I let the person I chatted with know that he would still be using the room for Saturday and Sunday night. When he arrived to check in on Saturday night, he was told that because he had not checked in on Friday night that they had rented the room to someone else for the weekend. He had to find other lodging for the night. We have not received a refund for the room despite the fact that they resold it without asking.
Comment from Hotel Management
27 May 2024 by Ethan, Hotel Management
We sincerely apologize for the confusion and inconvenience you and your guest experienced regarding the cancellation of one of the rooms for Friday night. It's understandable that you sought to adjust your booking to accommodate your guest's late arrival.It's concerning to hear that despite your communication with Expedia about the situation, the room was not held for your guest's arrival on Saturday as expected. We deeply regret any inconvenience this may have caused and understand the frustration of having to find alternative lodging unexpectedly.Rest assured, we take your feedback seriously and will investigate this matter further to understand what happened and to ensure that it does not occur in the future. Additionally, we will work with Expedia to process the appropriate refund for the unused night as soon as possible.We apologize for any inconvenience or frustration this situation has caused and appreciate your patience and understanding. If there is anything else we can do to assist you further or if you have any additional concerns, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention, and we hope to have the opportunity to make amends and regain your trust in the future.
by A verified traveler
Posted 10 May 2024
My bathroom sink was plugged solid.
I would think housekeeping would see this and report it.
Comment from Hotel Management
22 May 2024 by Josie Z, Hotel Management
We're truly sorry for the inconvenience you experienced with your bathroom sink during your stay. Your comfort and satisfaction are of utmost importance to us. Please accept our apologies for this oversight. Rest assured, we'll be addressing this issue with our housekeeping team to ensure that similar situations are avoided in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.
