Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
This was honestly one of the best hotels that we have stayed at during our travels in a long time. The front desk was always friendly and outgoing, the rooms were very very nice and the grounds were well kept!
by A verified traveler
Posted 3 Jun 2024
Nice hotel
Comment from Hotel Management
5 Jun 2024 by Customer Service, Hotel Management
Said, thank you for the kind words! The team at Hyatt House Raleigh Durham Airport is glad you enjoyed your stay. We look forward to your next visit.
by A verified traveler
Posted 3 Jun 2024
Room very nice. Had to pay for parking
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
David, thank you for your review. The team at Hyatt House Raleigh Durham Airport is pleased to hear you found your room very nice. Concerning the parking fee, we appreciate your understanding. We look forward to welcoming you back soon.
by A verified traveler
Posted 2 Jun 2024
The room was excellent, and so was the staff. I really enjoyed the stay.
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Floyd, thank you for sharing your positive experience at Hyatt House Raleigh Durham Airport. The team is delighted to hear that you enjoyed your stay and found both the room and service to be excellent. We hope to welcome you back soon.
by A verified traveler
Posted 1 Jun 2024
Great!
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Travis, thank you for your positive feedback! We’re delighted to hear you had a great stay at Hyatt House Raleigh Durham Airport. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 May 2024
Great place to stay while in town for work. Note to check with front desk at check-in regarding parking rates prior to making parking payment.
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Hans, thank you for choosing Hyatt House Raleigh Durham Airport for your recent work trip! We're delighted to hear you had a great stay. We appreciate your tip about parking and will make sure to inform guests accordingly. We look forward to welcoming you back soon.
by A verified traveler from MIAMI
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Demetrics, thank you for the fantastic rating! Hyatt House Raleigh Durham Airport is thrilled to hear you had a great experience. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 27 May 2024
Our car was broken into while staying and the hotel didn’t have cameras
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Joncena, thank you for your feedback. It is very concerning to hear about your experience. Our team prioritizes the safety and security of our guests and their belongings, and we are always assessing our safety procedures. We appreciate you bringing this to our attention.
by A verified traveler from Wayne
Posted 19 May 2024
Parking is avaliable but costs $10 per day. Ours was comped since our room wasn't ready an hour after check in time. We were alsi upgraded which was good except I didn't want my sister to have to sleep on a pull out couch.
The tvs hace Chromecast which was an excellent addition. AC came and went. We didn't complain since we didn't want to have engineers in the room.
Housekeeping yelled up and down the hall to each other. Bathroom was not equipped with a fan.
Many small things wrong.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Kathleen, thank you for sharing your experience. It's great to know you appreciated the Chromecast feature in the TVs and were happy with the room upgrade. We regret that certain aspects didn't meet your expectations, like the AC and the interaction of our housekeeping team. Your feedback about the bathroom and other concerns has been noted. We hope you'll consider giving Hyatt House Raleigh Durham Airport another opportunity to provide a more seamless stay in the future.
by A verified traveler
Posted 12 May 2024
The breakfast was very good and tasty.
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Caroline, we're simply delighted you enjoyed the breakfast at Hyatt House Raleigh Durham Airport. It's always a pleasure to provide delicious and satisfying meals for our guests. Please consider us for your future travels.
