Ratings based on 351 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Grand Rapids
Posted 2 Jun 2024
Very quiet, clean.
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Cary,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 27 May 2024
low toilet
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Dear Leon,Thank you for staying with us at Super 8 by Wyndham Morris and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 4 May 2024
Centrally located
Comment from Hotel Management
6 May 2024 by General Manager , Hotel Management
Dear Colleen,Thank you for staying with us at Super 8 by Wyndham Morris and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 29 Apr 2024
The rooms look absolutely nothing like the stock photos. Both our rooms were narrow and very dim. We checked in, threw our stuff on the beds, then left for dinner. When we got back, we realized the rooms were so dark with all the lights on that I could not read the book I'd brought with me. The comforters felt greasy. The dust-filled heater filled the room with a burned smell. We complained and checked out at 7:30pm. The manager said "I can't refund your money because you set it up through Expedia" which was a lie. Expedia (who called Super 8 again, on my behalf) explained that they could not provide a refund because we'd paid the hotel directly. If you think the phrase "by Wyndham" implies there is a measure of quality, you will be disappointed.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Ellen,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Marlene,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
by A verified traveler
Posted 14 Apr 2024
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Comment from Hotel Management
15 Apr 2024 by General Manager, Hotel Management
Dear Kyrell,Thank you for staying with us at Super 8 by Wyndham Morris and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 6 Apr 2024
The check in gal was amazing
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Dear Kylen,We loved having you stay with us at Super 8 by Wyndham Morris. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler from Clearbrook
Posted 1 Apr 2024
Comment from Hotel Management
21 Apr 2024 by General Manager, Hotel Management
Dear Megan,We loved having you stay with us at Super 8 by Wyndham Morris. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler
Posted 31 Mar 2024
Very friendly staff. No issues at all with our stay. Breakfast and coffee was good. No need to visit nearby McDonalds.
Comment from Hotel Management
1 Apr 2024 by General Manager, Hotel Management
Dear Jerry,Thank you for staying with us at Super 8 by Wyndham Morris and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 22 Mar 2024
BEDBUGS!! When I called to inform the hotel that I had bed bug bites after staying in their hotel the night before they had absolutely nothing to say, no 'sorry about that' or anything, literal silence on the phone. I had to ask THEM if they wanted to know what room I stayed in the night prior. There was also leftover food in the fridge in my room, to which they said 'oh the person who was supposed to check that rooms were clean must not have done their job'. I sincerely believe that they will not do anything about the bed bug issue and the next person to stay in that room will wake up with bites.
Comment from Hotel Management
23 Mar 2024 by General Manager, Hotel Management
Dear Karissa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
