Ratings based on 61 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 22 Mar 2024
Tired looking. No wifi. Wallpaper peeling off bedroom walls, shower just trickles out. Very outdated, not what you'd expect for 2024. The positives were it was clean and the bed was comfortable.
by A verified traveler
LOCATION IS SPOT ON FOR MORPETH VISIT
Posted 9 Feb 2024 on HotelsWell located for visiting Morpeth and surrounding area. Only a short walk into the centre where there are an abundance of places to eat and drink.
Free parking available. This is a pub with rooms above. The pub side is very pleasant with a lively weekend atmosphere.
The rooms above are basic and in need of an uplift. In ours the TV refused to work and the shower would not heat up to an acceptable temperature. That said it was comfortable and clean.
Breakfast was included. Ample portions but again the set-up was basic.
Happy to give 3 stars on the basis of location and price.
by A verified traveler
A rough diamond
Posted 1 Jan 2024 on HotelsA beautiful old building in an excellent location with really charming communal areas and very good breakfast, but the rooms and all the corridors need refurbishing. We started in a nice room with new, large ensuite but, during our first night the heavy rain caused water to leak down one of the walls into the bedroom (due to the lead being stolen off the roof, we were told). We moved to another room, but this was obviously one of the much older rooms as the heating wasn’t working and neither was the shower. There was no hot water from the tap in the washbasin and the cold water tap constantly leaked. The heating was eventually sorted after a few portable heaters were found to be faulty. We were given the option of moving again but we decided to stick it out for our third and final night. The saving grace of this establishment is Diane, the Manageress, who was always smiling, friendly, efficient and amicable, despite being on reception, cooking and serving our breakfast, as well as sorting our problems.
by A verified traveler
in need of a little tender care.
Posted 21 Oct 2023 on HotelsIf only the decor in the accommodation areas was a good as that in the bar/restaurant areas our experience and grading would have been so much better.
by A verified traveler
Posted 8 Oct 2023
Staff were absolutely fabulous, very busy but still were very pleasant. Enjoyable stay.
by A verified traveler
Tired
Posted 20 Sep 2023 on HotelsThe hotel is in need of a coat of paint. The communal areas and room were very tired. The bar area was not very clean and tables were left uncleared long after they were vacated. I’m assuming that there wasn’t enough staff.
by A verified traveler
Shockingly awful.
Posted 3 Sep 2023 on HotelsBooked a one night stay. Room awful, dirty, in need of a total re fit. Tired peeling decor, curtains hanging off,stains and mould, dirty skirting boards, stains on walls.
Breakfast service slow, tea urn cold, black pudding and hash brown not cooked, toast was warm bread. Breakfast service staff need full service training , extremely poor setup. Girl serving on tables texting from her phone then touching plates. Worst place ive ever stayed in. Have read a guest says its like Fawlty Towers, id have been happier there!
by A verified traveler
Adorable hotel in adorable town
Posted 12 Jul 2023 on HotelsThe rooms were lovely and the location was perfect! The included breakfast was delicious and a great value. The WiFi wasn’t working and neither was the tv in our room but Morpeth was such a cute town that we explored a lot and weren’t in our rooms much to need those comforts
by A verified traveler
Posted 25 Jun 2023 on Hotels
