Ratings based on 30 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Room was comfortable and clean. Not much of a breakfast choice.
Comment from Hotel Management
7 Jun 2024 by General Manager, Hotel Management
Dear Robert,We are delighted that you decided to stay with us at Baymont by Wyndham Morganton during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
by A verified traveler
Posted 22 May 2024
Access point is confusing
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Alex,Thank you for choosing us at Baymont by Wyndham Morganton during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
by A verified traveler
Posted 21 May 2024
I didn't like the housekeeping. Had to go to the office everyday to get towels and other essentials. No elevator and the staff wasn't friendly at all. Will not stay there again.
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Sandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 20 May 2024
Updated rooms, very confortable bed
Comment from Hotel Management
25 May 2024 by General Manager, Hotel Management
Dear Angela,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
by A verified traveler
Posted 19 May 2024
Very pleasant place to stay and.will.worl with you
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Jennifer,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 18 May 2024
The gentleman working the front desk for the evening shift was very helpful.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Tyler,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 12 May 2024
Clean and safe
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Thomas,Thank you for staying with us at Baymont by Wyndham Morganton and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
by A verified traveler
Posted 11 May 2024
So dirty we decided to take a shower at a truck stop! No toilet paper or tissues in box when we checked in. Bed was ok.
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Dear Laura,We loved having you stay with us at Baymont by Wyndham Morganton. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
by A verified traveler from West Blocton
Posted 10 May 2024
At check-in, I was charged a three dollar per night fee. They didn’t know what the fee was for, but I was yet charged for it. I also was charged a deposit. Hopefully, I will see where I get that back on my credit card. The best thing about the free breakfast was the free coffee.
Comment from Hotel Management
11 May 2024 by General Manager, Hotel Management
Dear Lisa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
by A verified traveler
Posted 10 May 2024
Rude staff
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Dear Jessica,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
