Ratings based on 881 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Night desk clerk was super helpful and nice.
by A verified traveler
Posted 10 May 2024
Night desk clerk was super nice and helpful.
Comment from Hotel Management
10 May 2024 by Paula Ayala, Hotel Management
Hello Chris-Thank you for your feedback.I will forward your compliments to our night auditor.We hope to see you back soon.
by A verified traveler
Posted 8 May 2024
Nice place when you are traveling.
Comment from Hotel Management
8 May 2024 by Paula Ayala, Hotel Management
Hello Camilla-Thank you for your feedback.We hope to see you back soon.
by A verified traveler
Posted 7 May 2024
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Comment from Hotel Management
7 May 2024 by Paula Ayala, Hotel Management
Hello Mario-Thank you for your feedback.We tried calling you directly to discuss your 1 star rating. Can you please give us a call hotel directly 408-776-7676 ext: 457.
by A verified traveler
Posted 7 May 2024
Jacuzzi was out.
Comment from Hotel Management
7 May 2024 by Paula Ayala, Hotel Management
Hello Shelbie-Thank you for your review.We appreciate and value your feedback.
by A verified traveler
Posted 3 May 2024
Great place to stay in morgan hill. Highly recommend.
Comment from Hotel Management
4 May 2024 by Paula Ayala, Hotel Management
Hello Ernest-Thank you for your 5 star review.We hope to see you back soon.
by A verified traveler
Posted 3 May 2024
This hotel has very old and stinky carpets and furniture, I had to change rooms and the second one was little better but still in bad conditions, too expensive for poor quality.
Lots of construction workers, hallways smell good, like everyone is eating or cooking in their rooms.
Bad, bad… I had stayed her a few years back and it was neat and clean, furniture was ok but this place needs a deep makeover.
Comment from Hotel Management
3 May 2024 by Paula Ayala, Hotel Management
Hello Armand-Thank you for your feedback.We are due for a complete renovation in the first quarter of 2024. We look forward to your future stays. Regards,
by A verified traveler
Posted 2 May 2024
Very clean and relatively quiet. I would stay again
Comment from Hotel Management
3 May 2024 by Paula Ayala, Hotel Management
Hello Kim-Thank you for your 5 star review we appreciate and value your opinion. We hope to see you again soon.
by A verified traveler
Posted 30 Apr 2024
It is right off the freeway with easy access. Eating and gas is nearby. Very clean in the lobby area. The room was clean. The security to get in and out is very good!
Comment from Hotel Management
30 Apr 2024 by Paula Ayala, Hotel Management
Hello Teresa-Thank you for your 5 star review.We appreciate and value your opinion, we hope to see you again soon.
by A verified traveler from La Habra
Posted 24 Apr 2024
I asked to be in a room away from elevators because I am very sensitive to the noise, which I explained to the front desk. While they did give me a room away from the elevators, she put me in a room next to the gym. There were lots of people coming in and out at all times and slamming doors, and the weights slammed on the floor constantly. Not the best customer service in my opinion
Comment from Hotel Management
24 Apr 2024 by Paula Ayala, Hotel Management
Hello Erika-Thank you for your feedback. We appreciate and value your opinion.
