Ratings based on 208 Verified Reviews

4.6 out of 5
81% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jun 2024
Wonderful
5 out of 5
by A verified traveler

Posted 19 Jun 2024
The hotel has an unbeatable location right at the Morelia´s cultural and entertainment center, everything worth visiting is within walking distance (5 min). The building itself is gorgeous and will inspire you to take many great pictures; beware it is a popular wedding venue, so you might have a party going on during your stay. Rooms are huge and nicely decorated, unfortunately you’ll get some noise from the street, but this is a 300-year-old building, so, no big deal. Staff is very attentive and efficient, always looking to make your stay most enjoyable. The terrace has a magnificent view of Morelia’s Cathedral, great place to have an evening drink or two, and enjoy the Cathedral lighting show on Saturday nights. Parking at an offsite place is available for an extra cost (MEX150/day), it will take 15 min to get your car. This is not a low budget place to stay, but your money will get you a remarkable experience that we are already looking forward repeating.
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Excellent
Comment from Hotel Management
24 Jan 2024 by CASA GRANDE HOTEL BOUTIQUE, Hotel Management
Estimada srta. Marisa agradecemos su comentario fue todo un placer el haberle atendido.Seguimos a sus ordenes, esperando tener el agrado de atenderla como nuestra distinguida huésped en su siguiente estancia.
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Comment from Hotel Management
24 Jan 2024 by CASA GRANDE HOTEL BOUTIQUE, Hotel Management
Srta. Marisa agradecemos su preferencia y la calificación otorgada durante su estancia.Esperamos tener el placer de atenderle nuevamente en sus próximas visitas a Morelia.Quedamos a sus ordenes
5 out of 5
by A verified traveler

Posted 27 Dec 2023
Very professional and helpful. It was ver clean and excellent food and drinks
Comment from Hotel Management
3 May 2024 by CASA GRANDE HOTEL BOUTIQUE, Hotel Management
Mr. Flores we really thank you for your comennt and we hope your next visit we us
1 out of 5
by A verified traveler

Posted 26 Nov 2023
The noise level makes this hotel impossible. Outside traffic noise and vibration were terrible. Moved rooms only to have a wedding party and disco until 1:00am.
5 out of 5
by A verified traveler

Posted 3 Nov 2023
Amazing hotel, clean, well decorated. Friendly front desk staff. Unbeatable location. The only complaint I would have is that service at breakfast in the rooftop was very bad. I think it was because the kitchen is on a lower level so was much slower, but also didn’t get condiments, like syrup or butter for pancakes, even after asking for them, so had to eat them dry, and rarely saw the server. Wasn’t a major issue issue however as we loved everything else.
5 out of 5
by A verified traveler from Paso Robles

Posted 1 Nov 2023
This hotel is one of the most beautiful hotels in Mexico. It is decorated with authentic Mexican art. The rooms are super beautiful with amazing linens and beauty products. It is 5 stars
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2023
1 out of 5
by A verified traveler

Posted 28 Oct 2023
It was not a great place to stay. We never received a free drinks or a bottle. The room was nice, but there is a bar or a club next door and kept us up until 3am. I also tried doing a late check out and at first I was told yes and the next day the staff said no. I would't stay here again. Very dissapointed.