Ratings based on 142 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Thank you
by A verified traveler
Posted 31 May 2024
Staff very happy to answer any questions.
Comment from Hotel Management
1 Jun 2024 by Royal, Hotel Management
Thank you
by A verified traveler
Posted 30 May 2024
All the staff make you feel very welcome and give excellent service. Food was served piping hot and had good local ingredients.
Would highly recommend to anyone.
Comment from Hotel Management
31 May 2024 by GM, Hotel Management
Thank you so much for taking time to write this.We are so glad you enjoyed your time here.Best Alasdair
by A verified traveler
Posted 10 Mar 2024
Really lovely place to stay!
Comment from Hotel Management
11 Mar 2024 by GM, Hotel Management
Thank you so much.
by A verified traveler
A Royal Treat in Heysham..!
Posted 2 Jan 2024 on HotelsWe booked several rooms at The Royal Heysham for 23rd - 27th Dec 23 as a Festive Family Treat. This Hotel / Gastropub offers a well-balanced mix of old world charm with modern refinements. Bedrooms sport tasteful light oak furnishings & neutral decor, comfy beds, heating that works, decent coffee and tea facilities, including a small flask of fresh milk each day.
We originally planned to dine in on the 23rd & 25th only, but such was the quality of the food & service, we didn’t bother with anywhere else and worked our way through various high quality homemade options on a Menu that seemingly offers something for all tastes. We also tried the cooked breakfast on a couple of mornings and it was consistently good with quality produce, though for our personal taste we’d prefer a freshly squeezed or higher quality orange juice. This, along with what seemed to be an incomplete Beetroot & Goat’s Cheese starter on Christmas Day were the only minor negatives we noted. Beer / Real Ale lovers will not go far wrong here too, with a fine selection offered, including Thwaite’s Cask Amber Ale that quickly became such a personal favourite.
However, it was the staff made our stay truly special. From the GM Alasdair through to front of house, restaurant, the two chaps working the bar, the amazing waitress with red hair that served our Christmas Lunch, the cleaning lady, in fact everyone we had the pleasure of meeting. They all made us feel so welcome, more like family than hotel guests!
Comment from Hotel Management
3 Jan 2024 by GM , Hotel Management
It was an absolute pleasure having you your family & friends here for Christmas thank you so much for choosing us and thank you for your kind comments Best wishes for the New Year Alasdair & Team
by A verified traveler from Dundee
Posted 30 Dec 2023
First time in Heysham. Stayed at The Royal hotel. and eat Dinner and Breakfast. All done wonderful did Park run at Morecambe which was great. We did a car trip from Broughty Ferry. Dundee to Bristol. Great Halfway Stop.
Comment from Hotel Management
1 Jan 2024 by ac, Hotel Management
Thank you and happy new year to you both Alasdair
by A verified traveler
Posted 27 Nov 2023
We received a great welcome from Alistair. He showed us to our room and gave us fresh milk and oat milk for our teas/coffee. There was a lavazza coffee machine in the room.
There were log fires in the bar and dining room.
Comment from Hotel Management
1 Jan 2024 by ac, Hotel Management
So glad you enjoyed your stay see you again soon.Best wishesAlasdair
by A verified traveler
Short break
Posted 21 Nov 2023 on HotelsComment from Hotel Management
21 Nov 2023 by GM, Hotel Management
Hi Peter Thank you so much for taking time to do this All the best Alasdair & Team
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
21 Nov 2023 by Alasdair , Hotel Management
Thank you so much Kind RegardsAlasdair
by A verified traveler
Picturesque
Posted 17 Oct 2023 on HotelsLovely sea side village and hotel is a old historical building and perfect walking distance from the 13th Century St Patricks Chapel and coastline.
Comment from Hotel Management
17 Oct 2023 by GM, Hotel Management
Thank you Paul for the 10 out of 10 I am so lucky to live & work here the coastline is stunning and the sunsets even in winter are amazing Kind RegardsAlasdair & Team
