Ratings based on 986 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Clean hotel and great spa. Would definitely recommend.
by A verified traveler
Posted 18 Jun 2024
The staff were all very pleasant. The people at the spa were very accommodating with a last minute request as well.
by A verified traveler
Posted 16 Jun 2024
Given wrong room. It seemed immaterial to the front desk. Room not perfect, hair on toilet seat. Room was across from elevator needs new sink and toilet seat. Did we get lower class because we went through expedia.
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 9 Jun 2024
Mineral pool was closed with no notice on website. Morningside cafe was also closed, so no where to grab a coffee.
by A verified traveler
Posted 8 Jun 2024
Nice place to stay. Didn't like the shower.
by A verified traveler
Posted 4 Jun 2024
Beautiful stay, always love my time at the spa
by A verified traveler
Posted 3 Jun 2024
by A verified traveler from Barrhead
Posted 1 Jun 2024
Loved the mineral pools, indoor and outdoor. Spa experience was lovely.
Front desk staff were so friendly and welcoming.
An all around great experience which we hope to repeat in the near future.
by A verified traveler
Posted 29 May 2024
We feel the room price is over priced . The wear and tear shows on furniture and walls, lack of electric plug ins is horrible. You shouldn’t have to crawl under bed for a hook up. What was a state of the art hotel is sorely showing its age.
