Ratings based on 612 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Laine, thank you for leaving us a 5/5 rating! We are so happy to know that you enjoyed your stay with us and we hope to see you again soon for another great visit! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi David, thank you for leaving us a rating. We do apologize for your experience at our hotel. Please feel free to reach out directly to the hotel to discuss this in further detail for amendment. Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 20 May 2024
Picket line outside needs to go that’s for sure 🙄
Comment from Hotel Management
22 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Daniel, thank you for leaving us this review. We apologize for your experience at our hotel and appreciate your feedback. We hope to see you again for a much better stay. Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 19 May 2024
Wonderful friendly staff that went out of their way to be incredible and accommodating
Comment from Hotel Management
22 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Candis, thank you for leaving us this amazing review! Customer service is very important to us, so we are thrilled to know that our staff went out of their way to be friendly and helpful. We are glad that you enjoyed your stay and we hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Gayleen, thank you for this great rating! We are glad that you enjoyed your stay with us and we hope to see you again for another nice stay! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Leah, thank you for leaving us this kind rating! We appreciate the feedback and hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 12 May 2024
Ot was quiet and clean
Comment from Hotel Management
13 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Ardell, thank you so much for this 5/5 review! We are so glad that you enjoyed your stay and that the atmosphere and cleanliness made it even better. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 1 May 2024
We did not know there was people picketing the property or we would not have booked here. The hotel needs maintenance done throughout and our bathroom floor needed new flooring. Also, the water pressure in the shower was poor.
Comment from Hotel Management
1 May 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Laurie, thank you for taking the time to leave us a review. We apologize that we missed the mark and that this was your experience at our hotel. We have taken your comments into consideration and have passed them onto our maintenance team for improvements. We hope to see you in the future for a much better stay. Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hello Elizabeth, thank you for leaving us this excellent rating! We are so glad to know that you enjoyed your stay with us and we hope we get to see you again in the future! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Heritage Inn Hotel Moose Jaw, Hotel Management
Hi Erin, thank you for taking the time to leave us a rating. We apologize that our hotel did not meet your expectations this time, but we hope to see you again for a better stay! Sincerely, Heritage Inn Hotel & Convention Centre Moose Jaw.
