Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
We were very pleased with our stay. The hotel was nice and staff was very friendly and accommodating.
Comment from Hotel Management
29 Apr 2024 by GM, Hotel Management
Dear Amy, Glad to hear it! Thank you for taking time out of your busy day to let us know that you found our staff accommodating and enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Marcie Giles, GM
by A verified traveler
Posted 19 Apr 2024
Clean
Comment from Hotel Management
21 Apr 2024 by GM, Hotel Management
Dear Eugenie, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and you found our hotel clean. We appreciate your compliments and humbly request a return visit. Best, Marcie Giles, GM
by A verified traveler
Posted 17 Apr 2024
The front desk person that checked me in was very helpful and nice. Made a huge difference in what had been a very stressful day!
Comment from Hotel Management
17 Apr 2024 by GM, Hotel Management
Dear Julie, It is fantastic to know that our friendly and efficient service contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Marcie Giles, GM
by A verified traveler
Posted 15 Apr 2024
A much safer place to stay
Comment from Hotel Management
16 Apr 2024 by GM, Hotel Management
Dear Geraldine, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and felt safe with us. We appreciate your choosing Holiday Inn Express & Suites and hope to host you again. Best, Marcie Giles, GM
by A verified traveler
Posted 14 Apr 2024
Awesome
Comment from Hotel Management
14 Apr 2024 by GM, Hotel Management
Dear Laura, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Marcie Giles, GM
by A verified traveler
Posted 14 Apr 2024
Good
Comment from Hotel Management
15 Apr 2024 by GM, Hotel Management
Dear Wendy, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Marcie Giles, GM
by A verified traveler
Posted 13 Apr 2024
Clean and pleasant stay
Comment from Hotel Management
14 Apr 2024 by GM, Hotel Management
Dear Frances, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Marcie Giles, GM
by A verified traveler
Posted 1 Apr 2024
Excellent place to stay for the week! Very clean and professional staff.
Parking lot is a little bit odd and sort of small, but we were always able to park.
Comment from Hotel Management
1 Apr 2024 by GM, Hotel Management
Dear David, Offering clean accommodations and professional service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Marcie Giles, GM
by A verified traveler
Posted 26 Mar 2024
Front desk staff was veery slow to greet and get checked in - more engaged with their personal conversations.
Upon checking in, had issues and someone had already checked me in through the system, and then later had another guest at hotel assigned to my room that tried to enter while I was in the room.
Very disappointing experience.
Comment from Hotel Management
27 Mar 2024 by GM, Hotel Management
Dear Kevin, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize for letting you down. Your feedback is important to us as it demonstrates how a simple mistake on our part can tarnish a guest’s opinion of our hotel. I will share your reflections with our team, and we hope you will consider a return trip in the future. Sincerely, Marcie Giles, GM
by A verified traveler
Posted 14 Mar 2024
very good
Comment from Hotel Management
16 Mar 2024 by GM, Hotel Management
Dear david, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Marcie Giles, GM
