Ratings based on 88 Verified Reviews

3.1 out of 5
3.5 Room cleanliness
3.0 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 11 May 2024
1.water take times to come hot 2. wash bassin water takes too may times to flow away 3.curtains too short .. light enter room
3 out of 5
by A verified traveler

Posted 3 May 2024
The location is great. We had a great weekend walking around the old port. The property itself is a basement and was not super clean. Our bed sheets when we arrived had old makeup and hair but they were great and allowed us to switch rooms. For the price and location I would consider staying again but definitely feel Hygie needs to look at the cleanliness of the place.
5 out of 5
by A verified traveler from Ottawa

Posted 29 Apr 2024
Great location to access the old Montreal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Bad bad night

Posted 27 Dec 2023 on Hotels
Parking is on street which was a problem finding anything. Room smells like cigarettes. I will never stay here again and will be sure that everyone knows that this is not a good place to stay.
2 out of 5
by A verified traveler

Posted 29 Oct 2023
I barely slept because of the noise from the street and from inside the hotel (it seemed the staff was doing something overnight and not sure if other guesses were also loud). The front of the hotel was dusty and didn’t have a front desk, just sort of a podium with a kiosk on the side. At the time of checking out, nobody was available and we kept ringing the bell until someone answered the intercom (maybe we checked out too early). Pillows were think. Pros: room is well remodeled, nice and clean. Hotel is located at walking distance from Place d’arms and restaurants.
1 out of 5
by A verified traveler

Left this hotel in 2 hours!

Posted 18 Oct 2023 on Hotels
We booked Hygie hotel for 4 days but ended up leaving after spending 2 hours there! All rooms are in the basement that looks like a former office space. There are no windows, no ventilation, and all heating is centralized. It was so hot and so impossible to breathe in our room! Our dog was panting loud and was restless! We have requested a fan, asked if it’s possible to reduce the temperature, but got a negative response each time! After 2 hours we decided to leave as this would have been a miserable stay with sleepless nights! We have requested a refund but the management refused to refund us and refused to cooperate with Hotels.com, even though we stayed there just for 2 hours! There is also no reception, no elevator and quite a few stairs to climb with the luggage! We will never consider staying at this hotel again! They literally took our money and provided terrible service!
4 out of 5
by A verified traveler

Posted 14 Oct 2023
There was an ant problem, also parking should be better organized
4 out of 5
by A verified traveler

Posted 13 Oct 2023
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