Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 29 Apr 2024
Noise was a lot at 5:30 am and breakfast was light
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 27 Apr 2024
So funky. Great croissant and coffee with juice.
by A verified traveler from Kingston
Posted 24 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Good
Comment from Hotel Management
24 Apr 2024 by Reception team., Hotel Management
Dear IAnil! Thank you for taking the time to rate Hotel Chez Swann. We appreciate your high rating! We look forward to welcome you back soon! Best regards,
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Reception., Hotel Management
Bonjour Maddy ! Nous vous remercions tres sincerement d'avoir pris le temps de paratger votre expérience!Sincerement,
by A verified traveler
Posted 19 Apr 2024
Almost perfect spot to stay in Montréal
Comment from Hotel Management
24 Apr 2024 by Reception team., Hotel Management
Dear Ledio! Thank you for your lovely review on Hotel Chez Swann. We are pleased to hear that you find our hotel almost perfect spot to stay in Montreal!We do our best to ensure every stay is special. We look forward to welcome you again! Regards.
by A verified traveler
Posted 13 Apr 2024
The hotel was woefully understaffed. Don’t stay unless you like loud bass music at night!
Comment from Hotel Management
16 Apr 2024 by Reception team., Hotel Management
Dear Shelley! Thank you for taking your time to share your experience about your stay at Hotel Chez Swann! On behalf of the hotel property and staff please accept our apologies for any inconveniences you faced. Hotel Chez Swann is boutique hotel with twenty-three rooms and we have enough staff members to ensure the quality of the service. We hope that you'll give us another opportunity to provide you with a more positive experience that our guests are accustomed to. Kind regards,
