Ratings based on 863 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Very nice hotel. Clean, excellent, helpful staff. Good restaurant and poolside bar on the roof. Walkable to shopping and dining
by A verified traveler
Posted 5 Jun 2024
The one thing I will complain about was the AC unit that was not working to satisfaction and we had to open the window as it was not blowing cold air. Other than that, Blaise and the team were very nice and courteous.
by A verified traveler
Posted 30 May 2024
The hotel was beautiful - clean, great pool/sauna/spa areas but it was not in the best location - a bit of a plain walk to get to the main part of town.
by A verified traveler from Nottingham
Posted 20 May 2024
The swimming pool
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 5 May 2024
The Pullman is a lovely, well-appointed hotel with lots of amenities. Our stay was made even better by the amazing staff (Michael was extra attentive) who satisfied our every need and helped avert a crisis after check-out. I highly recommend The Pullman in Montpellier.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Disappointing
Posted 7 Mar 2024 on HotelsPluses: Friendly front desk staff and helpful manager. Breakfast good.
I enjoyed the pool.
Being attached to the shopping centre was useful.
I was upgraded but couldn't see much difference to the other rooms I looked at.
Minuses: Was disappointed with quite small and noisy room (talking and banging etc from neighboring rooms)
The rooms in the back have a view of the shopping centre car park entrance and a tram line that goes round the hotel. Those in the front have an urban view including road and tram line although the external soundproofing is good (not so internally).
The hotel was significantly more expensive than others in Montpellier during my stay and I was disappointed with the overall value and wished I'd stayed elsewhere which I will do next time.
Comment from Hotel Management
11 Mar 2024 by François, Hotel Management
Dear Ian, Thank you for sharing your feedback about your recent stay at Pullman La Pléiade Montpellier Centre. We appreciate your positive comments about our friendly front desk staff, helpful manager, and good breakfast. It's great to hear that you enjoyed the pool and found the hotel's location attached to the shopping center convenient. We understand your disappointment regarding the size and noise level of your room. We apologize for any inconvenience caused by noise from neighboring rooms. Please rest assured that we will take your feedback into account as we strive to improve the overall experience for our guests. Regarding the room views, we regret that you were not satisfied with the options available. We have noted your comments about the views of the shopping center car park entrance and the tram line. We understand that different guests have different preferences, and we will consider this feedback as we continue to enhance our room offerings. We apologize if our rates did not meet your expectations. We aim to provide competitive pricing for the quality and services we offer. We appreciate your feedback and will take it into consideration as we evaluate our pricing strategy. Thank you for choosing Pullman La Pléiade Montpellier Centre. We hope to have the opportunity to welcome you back in the future and provide an improved experience. Kind regards, François Besnard Quality Manager
by A verified traveler
Posted 15 Jan 2024 on Hotels
by A verified traveler
Take your own tea and coffee
Posted 9 Jan 2024 on HotelsNice hotel and service good. The only let down was the drink facilities in the room, 1 coffee, 1 tea, no milk . 2 water in fridge, nothing else….. sparse is an understatement , especially for 2 people staying in the room.
