Ratings based on 93 Verified Reviews
4.5 Room cleanliness
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fort Payne
Posted 31 May 2024
The property was well maintained. Access was easier with the app. Front desk was very nice and friendly.
Comment from Hotel Management
31 May 2024 by Martisa Bell, Hotel Management
Ms. Noemy I appreciate the time you took to share with us how much you enjoyed your stay. It reinforces our commitment to provide a clean, comfortable place for our guests. I look forward to sharing your positive comments with our staff, who take great pride in their work.
by A verified traveler from TACOMA
Posted 26 May 2024
Excellent place to stay. We will look at this place every time we come to town in Montgomery!
Thank you to the excellent staff!
Comment from Hotel Management
31 May 2024 by Martisa Bell, Hotel Management
Ms. Deborah I appreciate the time you took to share with us how much you enjoyed your stay. It reinforces our commitment to provide a clean, comfortable place for our guests. I look forward to sharing your positive comments with our staff, who take great pride in their work.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Martisa Bell, Hotel Management
Thanks so much for your feedback! We are really glad you enjoyed your stay with stayAPT Suites. We enjoyed having you as a guest. As a new brand of all suites, your feedback is vital to our continued success and these comments help us look for new ways to take “good” to “great” Thanks again for the review and for being such a great guest.
by A verified traveler
Posted 17 Apr 2024
Very Clean! Will stay again
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at stayAPT Suites. Again, thanks for choosing stayAPT Suites and for your kind words!
by A verified traveler
Posted 7 Apr 2024
Mia and Kim were awesome. Very nice and polite. We will stay there again. Thanks Mia and Kim
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
Good customer service is crucial to our business, and we so appreciate your kind words here.
by A verified traveler
Posted 5 Apr 2024
Nice layout in the suite we had and everything was comfortable. The only point I’d have is that our feet got quite dirty walking barefoot in the room.
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
I appreciate that you shared details of your recent stay with us, and am sorry for your experience. Feedback like yours is crucial for our growth.
by A verified traveler
Posted 19 Mar 2024
Great room!
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
Thank you for sharing your experience with us here. I’ll be sure to commend the staff for a job well done.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
Thank you for sharing your experience with us here. I’ll be sure to commend the staff for a job well done.
by A verified traveler
Posted 6 Mar 2024
Room was not clean. Garbage on the floor in bag on the bathroom. Dirty hand prints all over the bathroom door and dirty hand prints in shower. Shower floor was super slippery. No soap or shampoo in the dispensers in the shower.
Stairway was filthy and there are numerous garbage receptacles in the stairwells that are partial blocking the stairs.
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
Thanks for giving us details about your stay. We’ll reiterate with our staff how important cleanliness is for guests to keep this from recurring.
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Cheri , Hotel Management
Thank you for sharing your experience with us here. I’ll be sure to commend the staff for a job well done.
