Ratings based on 715 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
First, the room was humid even with the air conditioner on and had a hard time sleeping because you always felt damp. Second, there were no USB connections in the room. Third, there were two bottles of conditioner in the shower instead of shampoo, conditioner and body wash. I would never stay in this facility again
Comment from Hotel Management
16 May 2024 by Team Holiday, Hotel Management
Hello Cynthia,Thank you so much for taking the time to leave a review about your experience at our Holiday Inn Express East i85 location. We are sorry to hear that your stay was not a great experience, please know your comments have been shared with out team, so we can correct our mistakes. We do hope you give us another try to make it right.
by A verified traveler
Posted 13 May 2024
The room was clean, the staff friendly and the food was very good! We enjoyed our stay!! Will be back again soon!
Comment from Hotel Management
13 May 2024 by Team Holiday, Hotel Management
Hello Brenda,Thank you so much for the 5 out of 5 review! We love to hear about our guests experience at our Holiday Inn Express East I85 location. We pride ourselves on providing clean rooms with a friendly staff. Thank you for joining us for our hot and amazing breakfast. We look forward to seeing you again on your visit. Until then take care!
by A verified traveler
Posted 11 May 2024
Had a very good night’s sleep which is the most important thing.
Comment from Hotel Management
13 May 2024 by Team Holiday, Hotel Management
Hello Kenneth,Thank you for the 5 out of 5 review for our Holiday Inn Express East I85! It sounds like we got it just right for you to enjoy your stay so you were able to relax and get a good night's rest which is very important. We hope you got your day started by joining us for breakfast. We hope you choose to visit us again on your next trip to our beauty city.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Team Holiday, Hotel Management
Hello Scott,Thank you for the 4 out of 5 review! We hope you enjoyed your stay and we look forward to you visiting us again.
by A verified traveler
Posted 6 May 2024
Room had multiple roaches and staff was very unhelpful
by A verified traveler
Posted 5 May 2024
Breakfast was great!
Comment from Hotel Management
6 May 2024 by Team Holiday, Hotel Management
Hello Martha,Thank you for the 4 out of 5 review! We are delighted to hear you enjoyed our hot breakfast. We hope to see you again in the future.
by A verified traveler
Posted 30 Apr 2024
Friendly staff at check in informative when asked about restaurants.
Comment from Hotel Management
1 May 2024 by Team Holiday, Hotel Management
Hello Walter,Thank you for taking the time to leave a review about your experience at our Holiday Inn Express East I85 location. Also thank you for taking notice of our friendly staff, they work hard everyday serving southern hospitality. We hope to see again in the near future.
by A verified traveler
Posted 22 Apr 2024
Everything was fine
Comment from Hotel Management
22 Apr 2024 by Team Holiday, Hotel Management
Hello Lisa,Thank you for the 4 out of 5 review! We hope you enjoyed your stay and we hope to see you again soon.
by A verified traveler
Posted 14 Apr 2024
Very nice staff courteous
Comment from Hotel Management
15 Apr 2024 by Team Holiday, Hotel Management
Hello LeChanda,Thank you for the 5 out of 5 review! Also thank you for the kind words on behalf of our team. We hope to see you again soon.
by A verified traveler
Posted 4 Apr 2024
It wasn’t in Montgomery. We got a different Holiday Inn express
