Ratings based on 428 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
I liked their staffs who were friendly and kind.
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're thrilled to hear you enjoyed the warm hospitality of our staff during your stay! Thank you for sharing your positive experience, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 8 May 2024
This hotel was not clean. Stains on furniture, white shade covered in fingerprints , splatters on walls, nail polish on coffee table, caulked over mold bathtub and torn curtains. Reviews read nice and clean… not what we experienced.
Comment from Hotel Management
9 May 2024 by Hotel Manager , Hotel Management
Dear Brittney,We're truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues you encountered in your room. Your feedback is invaluable, and we take it seriously as we strive to improve our services. Rest assured, we will address the issues you mentioned promptly to ensure that similar incidents do not occur in the future. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager
by A verified traveler
Posted 6 May 2024
Tejaswini and Sai there gave good service.
Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Pranit,Thank you very much for your stay. We're delighted to hear that Tejaswini and Sai provided you with good service during your stay! Our staff works hard to ensure that guests have a pleasant and memorable experience, and it's wonderful to know that they contributed positively to your time with us. We look forward to welcoming you back for another enjoyable experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Bradley,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 4 May 2024
Quiet.
Comment from Hotel Management
6 May 2024 by Hotel Manager , Hotel Management
Dear Dave,Thank you so much for your kind words. We're pleased to hear that you found our hotel to be quiet during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 3 May 2024
Sketchy on and around the property. Drug deals in the parking lot. Cars coming and going. Not ideal for a peaceful nights sleep.
Comment from Hotel Management
4 May 2024 by Hotel Manager , Hotel Management
Dear Guest,We're deeply concerned to hear about your experience and sincerely apologize for any inconvenience or discomfort caused. Ensuring the safety and security of our guests is our top priority, and we take incidents like these very seriously. We will address this matter immediately with the appropriate authorities and take steps to enhance security measures around our property. Your feedback is invaluable, and we appreciate you bringing this to our attention. Please allow us the opportunity to make this right, and we hope to regain your trust for a future stay. Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
They have room for like apt
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear BARBARA,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Pool was closed, is being turned into a conference center.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Gwen,We apologize for any inconvenience caused by the closure of our pool. Please know that we are constantly working to improve our facilities and services. We hope that you will consider staying with us again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Apr 2024
Shower head did not work very well. More of a drizzle no spray
Comment from Hotel Management
26 Apr 2024 by Hotel Manager , Hotel Management
Dear Karla,Thank you for your stay. We apologize for the inconvenience you experienced with the shower head during your stay. Your feedback will be shared with our maintenance team to address the issue promptly. We hope to have the opportunity to make it right for you in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 24 Apr 2024
A low income area, some homeless people near, but relatively safe and well lit
Comment from Hotel Management
26 Apr 2024 by Hotel Manager , Hotel Management
Dear James,Thank you for sharing your observations. We understand the importance of safety and lighting for our guests, and we're glad to hear that you found our area relatively safe and well-lit despite being in a low-income area. We continuously strive to ensure a comfortable and secure environment for all our guests. Your satisfaction and well-being are our top priorities. Hope you will visit again.Sincerely, Hotel Manager
