Ratings based on 399 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
The hotel's central location was excellent, providing easy access to all the attractions, although breakfast was not included.
A drawback was the thin walls, allowing us to hear our neighbors and the loud noise of doors closing. Fortunately, our room had a loud air conditioner.
We encountered a strong sewer smell from the bathroom, which was very inconvenient, but the staff was helpful and moved us to a different room.
The swing shift staff were friendly, and the night shift worker was welcoming. However, the day shift staff did not even greet us as we left.
Overall, it was a good stay, but there is room for improvement.
by A verified traveler from SAN JOSE
Posted 23 Apr 2024
A good hotel in Centro. Price was reasonable
by A verified traveler
Posted 22 Apr 2024
Front desk receptionists were very helpful. Hotel is walking distance to Hard Rock and Half Oyster shell restaurant. I was given drinking tokens which was unexpected. Excellent choice for a hotel at a reasonable price!!
by A verified traveler
Posted 31 Mar 2024
It is ok for a night or tow. Good location but it is quite old
by A verified traveler
Posted 1 Mar 2024
Staff was professional and helpful with tips to move around in the area and for excursion outside the area.
by A verified traveler
Posted 4 Feb 2024
Dit not like it how it was the staff was not very good help spoke very bad english
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Posted 17 Jan 2024
Reserved a room for 3 adults and 2 children, they would not honour our reservation saying the room would not accomodate the baby and that we would need to book an additional room. After arguing for 30 minutes, they finally let us have the room.
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 5 Sep 2023
We didn’t feel this is a 4 star property…more a 2 star property. The good was front desk staff was helpful and friendly at check-in and check-out. The bad was having issues with the shower/tub not draining well, and dimly lit bathroom due to a light bulb out. The hallway doors are cheap hollow doors and make a lot of noise when opened and closed. Overall the rooms could use a renovation! Also, The restaurant was closed upon checkin and it was only 7:30pm. We did sleep pretty well since it was a long day, but it was not all that sound without my white noise machine on my phone. I would not recommend if you are expecting a 4 star property.
