Ratings based on 38 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Andres, Hotel Management
Vicky, we appreciate your rating. Thank you for your visit to Monteverde.
by A verified traveler
Posted 30 Apr 2024
The grounds, service, room and restaurant were absolutely perfect!
Comment from Hotel Management
30 Apr 2024 by Andres, Hotel Management
Christie, we appreciate the rating and your kind comments about our lodge and our stay! We hope you enjoyed exploring Monteverde.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Andres, Hotel Management
Sharon, thank you for your visit and your rating. We hope you enjoyed exploring the cloud forest of Monteverde.
by A verified traveler
Isolated lodge
Posted 28 Feb 2024 on HotelsLovely 2 night stay at the Cloud Forest Lodge. Very comfortable room and huge shower room. Missed having coffee making facilities in the room, but that’s a pretty minor issue really. Loved having cocktails on the restaurant balcony while watching the sun set and all of our meals in the restaurant were absolutely excellent. Customer service was spot on.
We arranged 2 activities through reception:
- A night walk, which unfortunately was a complete waste of money
- Canopy zip lines, which was excellent and completely safe - although somewhat scary as it was extremely windy.
Comment from Hotel Management
28 Feb 2024 by Andres, Hotel Management
Thank you Catherine so much for taking the time to share your experience with us! We're thrilled to hear that you had a lovely two-night stay at Cloud Forest Lodge and enjoyed the comfort of your room, the breathtaking sunset views from the restaurant balcony, and the excellent meals in our Endémica Restaurant.Your feedback about the lack of coffee making facilities is duly noted, and we appreciate your understanding of this minor inconvenience. We strive to provide the best possible experience for our guests, and your input helps us in our continuous efforts to enhance our offerings.We're glad to know that the customer service met your expectations and that you had a fantastic experience with the canopy zip lines, despite the challenging weather conditions. However, we apologize that the night walk did not live up to your expectations. We take your feedback seriously, and we'll review this activity to ensure it meets the high standards we aim for.We truly value your patronage and hope to welcome you back for another memorable stay in the cloud forest of Monteverde in the future.
by A verified traveler
Posted 24 Feb 2024
Literally in middle of forest. Spotted Capuchin monkeys, an Agoati and a band of Coatis.
Geat views from lodge restaurant which also served excellent food.
Comment from Hotel Management
24 Feb 2024 by Andres, Hotel Management
Lisa, we deeply appreciate your kind review and sharing your experience at our lodge and our Endémica Restaurant! We hope you had a great time in the cloud forest of Monteverde!
by A verified traveler
Best stay so far in Costa Rica
Posted 18 Feb 2024 on HotelsQuiet, modern room with lovely bedlinen and soft towels.
Only disappointment was no coffee making facilities in the room, although there was a coffee station for those requiring coffee before the restaurant opened,
Comment from Hotel Management
19 Feb 2024 by Andres, Hotel Management
Thank you Julie for your rating and sharing your experience at our lodge. Your feedback is noted and relay to our management.
by A verified traveler
Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Andres, Hotel Management
Thank you for your rating!
by A verified traveler
Posted 31 Jan 2024
Loved our stay. An amazing location in the heart of the Rainforest. Great food in the restaurant, very friendly staff and a real bonus that the original zip line tour is onsite.
Comment from Hotel Management
31 Jan 2024 by Andres, Hotel Management
Andrew, we deeply appreciate you kind words about your stay at our lodge, location, our amazing staff and dining experience at our Endemica Restaurant. We hope to have you back in the cloud forest of Monteverde!
by A verified traveler
Wonderful stay
Posted 28 Jan 2024 on HotelsWhat a great experience! Staff was wonderful, room was Uber clean and comfortable, and lodge was so special. Walking paths around property, guided night walks to see creatures was huge plus. Food was outstanding, creative and delicious!
Comment from Hotel Management
28 Jan 2024 by Andres, Hotel Management
Thank you for enthusiastic review of your stay at our lodge, your room and location in a private reserve. It is the perfect introduction to the cloud forest of Monteverde. We also appreciate your mention of you dining experience at our Endémica Restaurant!
by A verified traveler
Posted 14 Jan 2024
Perfectly maintained and new property, rooms are very big with large balconies. Restaurant has best food that I had in Costa Rica.
Comment from Hotel Management
14 Jan 2024 by Andres, Hotel Management
Thank you Daniel for your enthusiastic comments of your stay at our lodge and dining experience at our Endémica Restaurant!
