Ratings based on 978 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
An affordable and proximate location to Monterey and the surrounding area. An enjoyable experience and will likely repeat future visits.
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Hector,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. We look forward to welcoming you back on your future visits to the Monterey area.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Connie,We're delighted to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.
by A verified traveler
Posted 8 May 2024
First hotel I've ever been to that doesn't have coffee available! Very bad when you're traveling and driving many miles.
If they don't want to offer coffee in the check in area, then they should definitely offer the ability to make coffee in the rooms!
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Craig, We appreciate your feedback and apologize for any inconvenience caused. Your suggestions for in-room coffee facilities have been noted for future improvements in our services. Guest satisfaction is our priority, and we will consider your comments for enhancing guest experience.
by A verified traveler
Posted 28 Apr 2024
Still a good value for the area, does have its drawbacks. Limited parking and somewhat dated, but not run down. They do take good care of the property and the extra for a fireplace room is worth it to me. Accomidating staff, good location.
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Geoffrey,We appreciate your detailed feedback and are glad to hear you found value in our fireplace room. Your comments on our attentive staff and convenient location are noted. Guest reviews help us improve, and we will share your notes regarding parking and property upkeep with our team for review.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Manager, Hotel Management
Hello Renae,We are delighted to hear that you had an excellent experience at our hotel! Should you have any additional feedback to share, please do not hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 25 Apr 2024
Rooms need better sound proofing and were quite loud during the night.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Brendan,We apologize for any inconvenience you experienced. Your feedback is valuable to us for future improvements. We suggest reaching out to management to address any concerns further. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 Apr 2024
Check out
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello juan,We appreciate your feedback and regret to learn about the issues you encountered during your stay. Your comments have been duly noted, and we encourage you to reach out to our management team directly to further discuss your experience. Your satisfaction is our top priority, and we welcome the opportunity to address any concerns you may have.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Alla,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Manager, Hotel Management
Hello Frank, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Manager, Hotel Management
Hello Maicha, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
