Ratings based on 798 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Very convenient and reasonably priced. Solid service.
Comment from Hotel Management
3 May 2024 by The Hampton Inn Monterey, Hotel Management
We are so glad you stayed with us recently and enjoyed your stay.
by A verified traveler
Posted 21 Apr 2024
by A verified traveler from Atwater
Posted 15 Apr 2024
It was A pleasent plus Relaxing experience......
Comment from Hotel Management
16 Apr 2024 by The Hampton Inn Monterey, Hotel Management
Thank you for staying with us and hope to see you again.
by A verified traveler
Posted 15 Apr 2024
The room and the entire hotel was exceptionally clean. I really appre iates that!
Comment from Hotel Management
16 Apr 2024 by The Hampton Inn Monterey, Hotel Management
We are delighted to hear you enjoyed your stay with us and that you appreciated the cleanliness of our hotel.
by A verified traveler
Posted 9 Mar 2024
Very nice place. Good breakfast
Comment from Hotel Management
9 Mar 2024 by The Hampton Inn Monterey, Hotel Management
Thank you for your feedback and we love to hear you enjoyed your stay.
by A verified traveler from San Rafael
Posted 25 Feb 2024
The Hampton Inn Monterey is basically a clean motor lodge. It is near Monterey tourist attractions which could make it a good hotel for someone wanting to be centrally located without being in the heart of a tourist district.
When we arrived there were some homeless people across the street, and since the parking is open and not monitored I did question how safe the parking area is.
The person who checked us in was unfriendly. When I made some basic inquiries, he snapped at me. The other desk clerks were neither friendly or unfriendly. I would say overall this was one of the least friendly/helpful staff I've encountered in the last few years.
While the room was a comfortable size, and clean, the walls are paper thin--we could hear our neighbor's conversations, toilet flush etc. And the road noise makes it hard to sleep at night. The breakfast and in room coffee are basic. There was no tea in the room, but it was available in the breakfast area. Our fridge did not work, so the milk/cream we bought went bad.
I brought a large group to this hotel (more than 20 people) and since I am in charge of travel for our organization, I will not be bringing our group back. I heard from several families that the noise level made it difficult to sleep and that the rooms were musty. In addition, the cost of the hotel/motel is high for what you get. It was actually more expensive than some of the nicer area hotels for the weekend we stayed (almost $700 for two nights).
Comment from Hotel Management
27 Feb 2024 by The Hampton Inn Monterey, Hotel Management
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.
by A verified traveler
Posted 25 Feb 2024
Rooms were clean. Breakfast was good. Friendly staff. Easy check in and check out.
Comment from Hotel Management
27 Feb 2024 by The Hampton Inn Monterey, Hotel Management
We are delighted to hear your recent stay with us was pleasant.
by A verified traveler
Posted 24 Feb 2024
Good size rooms, convenient parking. One elevator, outdated rooms, poor breakfast options, tiny fitness center. The relation between price and quality is not the best.
Comment from Hotel Management
27 Feb 2024 by The Hampton Inn Monterey, Hotel Management
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by The Hampton Inn Monterey, Hotel Management
Thank you for your recent stay with us.
by A verified traveler
Posted 26 Jan 2024
I have stayed here twice now and it is just underwhelming. The water pressure both times I stayed here was very low. The beds were decent, however the carpets in my room were still wet (as though they shampooed them recently, but they were not dry).
Comment from Hotel Management
27 Feb 2024 by The Hampton Inn Monterey, Hotel Management
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.
