Ratings based on 193 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
This was a gorgeous and special place to stay - the high ceilings, frescoes, comfortable beds, and stunningly beautiful lobby/breakfast area made for a perfect welcome. The staff were exceptionally kind and warm. The building felt truly palatial!
by A verified traveler
Posted 29 Mar 2024
The driving and parking was little scary for people from US
by A verified traveler
Posted 24 Mar 2024
Beautiful property, room was incredible, location fantastic. Service was excellent and very accommodating. Breakfast was beautifully presented, quiet, delicious and very elegant. Outstanding experience all around, and I highly recommend this unique and wonderful hotel.
by A verified traveler
Posted 6 Mar 2024
Amazing stay thanks to Federica and her staff! The room was beautiful, clean, and quiet. The breakfast each morning was delicious! Parking is very close to the hotel, just down some stairs and less than a block after that. Highly recommend!
by A verified traveler
Posted 3 Mar 2024
The room was absolutely beautiful with a fresco painted ceiling. The bathroom was clean and modern. Breakfast was lovely. Staff were very friendly.
One downside is that there's no elevator, so you'll have to carry your luggage up two flights of stairs. Also, after check-out they kindly held our bags while we explored the town, but unfortunately there was no bathroom/toilet available for us to use when we came back, so we had to find a public loo before our long drive.
A note on driving/parking – you'll need nerves of steel to navigate the narrow, winding "streets" within the town to the hotel and car park. And entering the car park, there's a sharp turn up a steep incline, and our tyres slipped and we had to try many times to get around the corner, but eventually we did. We overheard another guest at check-in say they had the same problem, and that they had given up and parked elsewhere. Perhaps the hotel should warn guests about this before arrival?
by A verified traveler
Excellent room, service, and amenities. RECOMMEND
Posted 20 Oct 2023 on HotelsFederico made us feel very welcome at the property, which was in quite excellent condition. Parking was available nearby, which was appreciated, as well as the keyless entry system. The breakfast table was set exquisitely, and was well enjoyed.
by A verified traveler
Wine and dine in Tuscany
Posted 17 Sep 2023 on HotelsUsed Montepulciano as base for exploring the region, and this hotel was pure luxury yet relaxed. Free parking easy walking distance, and the staff are excellent with great tips for the area and dinner options. Breakfast is pretty special too, in a dining room so beautiful.
by A verified traveler
Posted 16 Sep 2023
Very friendly. Host very helpful. Walkable to everything and free easy parking. Room was large and clean with comfortable bed. Quiet
by A verified traveler
Posted 30 Jul 2023
by A verified traveler
Posted 15 Jul 2023
A very special experience. The rooms are beautiful with fresco ceilings and we were served breakfast in a gorgeous dining area. The recommendation of a local restaurant was the best meal of our three week holiday in Italy. Highly recommended and would stay again.
