Ratings based on 223 Verified Reviews

4.3 out of 5
82% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Excellent cost x benefit. Beautiful view and spacious bedroom. The hair dryer could be better.
3 out of 5
by A verified traveler

Posted 13 May 2023 on Hotels
The hotel is in an excellent location, with a great service staff, and is usually very clean...but, there is a very unpleasant avarice, basically there is no breakfast except for some cookies and coffee that doesn't taste good. No need for bath, shampoo and body gel. There is a harsh soap with a terrible smell from the 1950s.
Comment from Hotel Management
14 May 2023 by Lallalasanta, Hotel Management
Unfortunately the carbon neutral and solar energy hotel is also frequented by guests like you who don't read what they book. If you had read it you would have known that the hotel which is eco-sustainable does not offer courtesy kits so no plastic bags for the shower You could have thus avoided writing a review where it is only understood that you are not able to read that you book. If on your booking you find written that the hotel offers an Italian breakfast, will you ever find a savory breakfast? Read what you book! We also noticed that strange smell, are you sure it's not your perfume? Often the use of old perfumes that no one uses anymore like the one used by you if combined with the air freshener that we give in the room to perfume it creates a terrible smell.
3 out of 5
by A verified traveler

Posted 12 Oct 2022 on Hotels
Nothing 'panoramic' about this hotel....the hotel description stated a terrace which doesn't exist and we were chastised when we asked for access to it and were told by staff that we shouldn't rely on third party vendors for accurate descriptions. (I have never encountered issues with Hotels.com descriptions in the past and relied heavily on them). We were a little disappointed with the condition of the hotel.....needs some TLC and perhaps a little more thought to dust control and cleanliness. Rooms were large and comfortable. Breakfast was disappointing and had very limited options. They are totally eco-friendly so that's a positive so don't expect toiletries, plastic cups in the room or even a free bottle of water....everything is at your expense and prices were unreasonable....2.50Euro for a bottle of water!!! Would I recommend it....not likely unless some changes are made in the near future. It was not horrible but needs some loving.
5 out of 5
by A verified traveler

Great place to be

Posted 26 Sep 2022 on Hotels
Great place with fantastic and warm people at the front desk. I got the room where Internet was bad and immediately was transferred in upgrade room not paying any difference for that. Good placed with connection to all interesting places in the area. Don't miss this place it is worth of coming back again.
5 out of 5
by A verified traveler

Posted 6 Jun 2022
We have superior quardruple room for 2 nights. Room is spacious. Staffs are friendly and helpful. We enjoyed the outdoor breakfast with a nice view from the hotel and from the room balcony. Location is great. It only takes 8 minutes to drive to Montepulciano center.
5 out of 5
by A verified traveler

Fully recommend

Posted 22 Oct 2021 on Hotels
The hotel is really charming and the staff could not be more friendly. We received very good restaurant tips from the receptionist, all places were amazing. The room is large and the bed is comfortable. There was plenty of space for our luggage. There are plenty of parking spaces on site. The hotel is just a couple of minutes away from the city center, where is very easy to find easy and cheap parking. Very nice pool, great views and good breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2021 on Hotels
5 out of 5
by A verified traveler

Truly Beautiful View

Posted 1 Dec 2019 on Hotels
It had an amazing view and the parking was safe and copius. It was close to Montepulciano, which was nice. I would stay again.
4 out of 5
by A verified traveler

Posted 20 Nov 2019 on Hotels
Large room. Very basic breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2019 on Hotels