Ratings based on 997 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
An amazing stay, food at this resort (and especially the connected breathless resort) was top-class, and all the staff were friendly and helpful!
Comment from Hotel Management
14 May 2024 by Jodian Bucknor, Hotel Management
Hi Howard, We are delighted you had an amazing time with us with your entire stay. We eagerly await you to visit us again soon. Regards,
by A verified traveler
Posted 14 May 2024
Staff was great especially Dane the butler. Shane was also great at check in. The young men working at the jerk hut were very rude
Comment from Hotel Management
14 May 2024 by Jodian Bucknor, Hotel Management
Hi Corita, Thank you for your recent review. We are happy you had a lovely time with us and sorry for the few mishaps you encountered. We hope you will afford us the opportunity again to host you soon. Regards,
by A verified traveler from St Peters
Posted 13 May 2024
It is a nice location. The ocean was beautiful but limited beach area. There are small areas but can't go on a long beach walk because of rock walls or security restrictions. Food was average. Long waits for dinner.
Comment from Hotel Management
13 May 2024 by Jodian Bucknor, Hotel Management
Hi Diane, Thank you for your recent feedback. We appreciate you taking the time to rate us about your stay and truly regret that we did not fulfill all your expectations. We hope you will visit us again.Regards,
by A verified traveler
Posted 12 May 2024
Everything
Comment from Hotel Management
13 May 2024 by Jodian Bucknor, Hotel Management
HI Denise, I am happy you had a lovely time with us and that you will visit us soon.Regards,
by A verified traveler
Posted 10 May 2024
Property is getting old but still clean and the people are nice and helpful
Comment from Hotel Management
10 May 2024 by Jodian Bucknor, Hotel Management
Hi Shenika, Thank you for your rating. We are happy you had a lovely stay and hope you will visit again soon.Regards,
by A verified traveler
Posted 7 May 2024
Great stay
Comment from Hotel Management
8 May 2024 by Jodian Bucknor, Hotel Management
Hi Gersha, Thank you for your excellent review. We are delighted you had an amazing time with us. We look forward in seeing you soon. Regards,
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Jodian Bucknor, Hotel Management
Hi Alejandra, Thank you for choosing our resort as your vacation destination. We are delighted you enjoyed your stay. We look forward to welcoming you back home in the future.Regards,
by A verified traveler from Chicago
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Jodian Bucknor, Hotel Management
Hi Shantel,Thank you for your excellent review. We are delighted you had an amazing time with us. We look forward in seeing you soon. Regards,
by A verified traveler
Posted 5 May 2024
Service and food options were awesome
Comment from Hotel Management
7 May 2024 by Jodian Bucknor, Hotel Management
HI Nkiruka, Thank you for your excellent review. We are delighted you had an amazing time. We hope you will visit us soon. Regards,
by A verified traveler
Posted 5 May 2024
Staff was helpful and friendly, the room was clean. The beach was wonderful as was the entertainment. We most enjoyed the peace and quiet.
Comment from Hotel Management
7 May 2024 by Jodian Bucknor, Hotel Management
Hi Rosalind Dana, Thank you for your lovely review. We are delighted you had an amazing and peaceful time with us. We hope to see you soon. Regards,
