Ratings based on 15 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2023
The environment was good the service good but the sheets on the bed was disappointed 😞 to me but i told the room attendant about it.
Comment from Hotel Management
15 Nov 2023 by macky, Hotel Management
Apologies.Have got new sheets.Did not see this revieww..
by A verified traveler
Posted 16 Sep 2023
Roach was in the room. Overall it needed some house keeping
Comment from Hotel Management
18 Sep 2023 by macky, Hotel Management
We have never received a booking/reservation for Shelly-Ann from Expedia and have never provided accommodation for anyone of that name.
by A verified traveler
Posted 14 Sep 2023
The l place is very clean and well kept
Comment from Hotel Management
18 Sep 2023 by macky, Hotel Management
Thanks.
by A verified traveler
Posted 22 Jul 2023
Staff are very helpful. Close to downtown and the airport. You will get what you pay for. Property needs a lot of TLC. Bottom of the Pool was very dirty, couldn’t go swimming. Beds are two twins to make a double, and hard to sleep in with a partner. Rooms need upgrading. Bathroom was very dirty and the shower tiles need replacing. No towels available in the room
Comment from Hotel Management
15 Aug 2023 by macky, Hotel Management
You should have let us know about the pool,the bathroom and the towels.We would have responded.
by A verified traveler
Don't go there
Posted 13 Jul 2023 on HotelsWhen I booked the room I booked a queen size bed upon my arrival couldn't find anyone to check me in did not ask for my ID I was showing to a room with two single beds a ceiling fan that barely works the room was right beside where a wedding was taking place and the workers were there to one in the morning getting it ready Extremely Loud and very very disappointed when after booking a queen size bed being told I had to take this room with two single beds the place felt unsafe would never stay there again way off the beat past not close to restaurants food and weigh in the bush what Disturbed me the most was the sign that read no underage school girls in uniform are allowed there unless they're with a family member that is extremely disturbing
Comment from Hotel Management
15 Aug 2023 by macky, Hotel Management
Never offered queen sized beds.Fan works perfectly.No complaints since.Perhaps it needed adjustment.Sorry about the wedding.Should have let us know they were disturbing you.2 minutes drive from town.
by A verified traveler
Posted 31 Mar 2023
It’s an ok place to go
Comment from Hotel Management
31 Mar 2023 by Macky., Hotel Management
Thank you for a favourable comment.
by A verified traveler
Budget room that fit the bill.
Posted 27 Jan 2023 on HotelsFor the price, I was not disappointed. Overall it was budget place that fit the bill. The staff was very friendly and helpful. CJ helped me order delivery from a local restaurant- Island Grill - food was tasty and hot when it arrived.
The hotel entrance was under construction, and the lobby was a bit disorganized. Unsure of that was the normal state. The room was clean, but worn. The only available electric outlets were behind the bed and difficult to access. Bedside lamps weren’t plugged in. Veranda had a nice view and had a plug I used to charge my phone.
Bathroom was clean but worn. There was no hot water in the shower.
Location was outside the city, so it took a while to get to the harbor by taxi.
Overall, it was an OK overnight stay, but not fancy.
Comment from Hotel Management
31 Jan 2023 by Macky., Hotel Management
Thank you for your review.If you should visit us again please let us know if you require hot water as most people do not and we will give you a room which has it.Please forgive the room attendant for neglecting to plug in the lights after cleaning the room.Pat on our backs for the clean accomodation.Lobby will be a bit untidy before and after an event.
by A verified traveler
Posted 29 Dec 2022
Comment from Hotel Management
16 Nov 2023 by macky, Hotel Management
Thanks.
by A verified traveler
My experience at Brandon stay
Posted 18 Nov 2022 on HotelsHonestly the reviews are bad at this location and I was leery about the stay prior to arriving but when I got there the staff were amazing. They treated me so well and accommodated me to the highest level. I loved this location and will definitely recommend if you’re looking for a cheaper option without the frills.
by A verified traveler
Posted 3 Jan 2021 on CheapTickets
There was no hot water I did not like that the pool was always dirty they have trash trash all over the place
Comment from Hotel Management
4 Jan 2021 by macky., Hotel Management
New solar water heater installed.Malfunctioning.Apologies.His sons used the pool.Several others.Trash only after parties weddings hosted while he was here..Cleaned up when staff arrive.
